fix problems on Seattle Times [iphone]

​

—— Run into issues on Seattle Times ? Get help pending when official support gets back to you!

Seattle Times Mobile
Info:
company: The Seattle Times
: http://company.seattletimes.com/contact-us/
: www.seattletimes.com
Chat with our AI-based Seattle Times Support
   Hello! How can I assist you?  

characters left:
 
Freezing issue

Seattle Times frequently freezes while scrolling

Fix: First, ensure that your app is updated to the latest version. Go to the App Store, search for Seattle Times Mobile, and check for updates. I... ⇲
 
Content issue

Incomplete articles in the app

Fix: If you encounter incomplete articles, try refreshing the app by pulling down on the screen to reload the content. This can sometimes load th... ⇲

Limited access to archived articles

Fix: If you need access to archived articles, consider using the Seattle Times website, which may have a more comprehensive archive than the app.... ⇲

Limited content for paid subscribers compared to free access

Fix: Check your subscription status in the app to ensure you are logged in with the correct account that has the paid subscription. Sometimes, lo... ⇲
 
Notifications issue

Push notifications lead to misleading content

Fix: To manage push notifications, go to Settings > Notifications > Seattle Times and adjust the notification settings. You can turn off notifica... ⇲

Excessive push notifications for trivial stories

Fix: Adjust your notification settings in the app to limit the types of notifications you receive. Go to Settings > Notifications > Seattle Times... ⇲
 
Loading issue

Difficult navigation and slow loading

Fix: Try closing other apps running in the background to free up memory and improve the performance of the Seattle Times app. Double-tap the home... ⇲
 
UI issue

No access to comments on articles

Fix: If comments are important to you, consider visiting the Seattle Times website on your mobile browser, where comments may be available for ar... ⇲

Poor organization of information

Fix: Take some time to explore the app's settings or help section to understand how content is organized. Familiarizing yourself with the layout... ⇲

Outdated design and functionality

Fix: If the design is outdated, try to adapt by using the app's features as best as you can. Familiarizing yourself with the layout can help you... ⇲
 
Syncing issue

Inconsistent content between app and website

Fix: To ensure you are getting the most accurate and up-to-date information, check both the app and the website for articles. If you notice discr... ⇲
 
Bugs issue

Frequent bugs causing app to crash

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates, as the... ⇲
 
Customization issue

Inability to mark articles for later reading

Fix: As a workaround, you can use the 'Bookmark' feature in your mobile browser to save articles from the Seattle Times website for later reading... ⇲
 
Audio issue

Audio interference with background music

Fix: Check the app's settings to see if there is an option to mute or lower the volume of in-app audio. This can help reduce interference with yo... ⇲
 
Links issue

Inability to access full articles from email links

Fix: If email links do not open the full articles in the app, try copying the link and pasting it into your mobile browser. This can often bypass... ⇲
 
Support issue

Unresponsive customer service regarding subscription issues

Fix: If you have subscription issues, check the app for a 'Help' or 'Support' section that may provide FAQs or troubleshooting tips for common pr... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
90.7%

Neutral
4.7%

Bad experience
4.6%

~ from our NLP analysis of 25,590 combined software ratings.

 Switch to these Alternatives:
KING 5 News for Seattle/Tacoma
KUOW Puget Sound Public Radio
KIRO 7 News App- Seattle Area
KOMO News Mobile
FOX 13: Seattle News & Alerts
KIRO Newsradio 97.3 FM
The News Tribune News
LA Times
The Atlantic Magazine
Heraldnet

 Private Data Seattle Times collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited App Access: $9.99 Get full access to The Seattle Times iOS app.