fix problems on FRONTSTEPS Community [iphone]

—— Run into issues on FRONTSTEPS Community? Get help pending when official support gets back to you!

FRONTSTEPS Community

Info:

company: Frontsteps

: http://kb.frontsteps.com/s/contactsupport

: www.frontsteps.com

Chat with our AI-based FRONTSTEPS Community Support

🛠️ Common FRONTSTEPS Community Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FRONTSTEPS Community frequently shows a blank white screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Browser access is restricted

Fix: 1. Check your network settings: Ensure that your Wi-Fi or cellular data is enabled and that you have a stable internet connection. You can t... ⇲

Manipulative tactics to use the app issue

Manipulative tactics to use the app

Fix: 1. Review app permissions: Go to Settings > FRONTSTEPS Community and review the permissions granted to the app. Disable any unnecessary perm... ⇲

Bugs issue

Lacks basic functionality

Fix: 1. Explore app settings: Go to the app settings to see if there are any features that can be enabled or adjusted to enhance functionality. 2... ⇲

Updates issue

Dashboard fails to update

Fix: 1. Refresh the dashboard: Pull down on the dashboard screen to refresh the data. This can sometimes resolve temporary glitches. 2. Check for... ⇲

Errors when updating contact information

Fix: 1. Check for required fields: Ensure that all required fields are filled out correctly when updating contact information. 2. Clear app cache... ⇲

Notifications issue

Overrides email notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > FRONTSTEPS Community and ensure that notifications are enabled. Adjust the... ⇲

Notifications are hard to locate

Fix: 1. Check notification settings: Go to Settings > Notifications > FRONTSTEPS Community and ensure that notifications are enabled and set to s... ⇲

Settings issue

No access to settings for reminders

Fix: 1. Explore the app: Navigate through the app to see if there are hidden settings or options for reminders that may not be immediately visibl... ⇲

Community engagement is low issue

Community engagement is low

Fix: 1. Participate actively: Engage with community posts, comments, and events to encourage others to do the same. Your participation can inspir... ⇲

Customization issue

No calendar feature

Fix: 1. Use external calendar apps: Utilize your iPhone's built-in Calendar app or download a third-party calendar app to manage your events and... ⇲

FRONTSTEPS Community does not remember login information

Fix: 1. Enable 'Remember Me': When logging in, ensure that the 'Remember Me' or similar option is checked, if available. 2. Use a password manage... ⇲

Syncing issue

Work order history is incomplete

Fix: 1. Check filters: Ensure that there are no filters applied in the work order history section that may be hiding certain entries. 2. Refresh... ⇲

Payments issue

Current balance not displayed

Fix: 1. Refresh the balance: Pull down on the screen to refresh the balance display. This can sometimes resolve temporary glitches. 2. Check acco... ⇲

Difficulties in updating payment information

Fix: 1. Check payment settings: Go to the payment section in the app and ensure that all required fields are filled out correctly before attempti... ⇲

Inaccurate payment processing

Fix: 1. Double-check payment details: Ensure that all payment information entered is accurate and up-to-date before processing payments. 2. Keep... ⇲

Search issue

Document search feature is missing

Fix: 1. Use file management apps: Consider using file management apps on your iPhone to organize and search for documents related to the communit... ⇲

Support issue

Customer support is unresponsive

Fix: 1. Check FAQs: Look for a Frequently Asked Questions (FAQ) section within the app or on the website for common issues and solutions. 2. Use... ⇲

UI issue

Poor user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better, which may improve y... ⇲

Graphics and site appeal are lacking

Fix: 1. Adjust display settings: Check your device's display settings to ensure they are optimized for the best visual experience. 2. Provide fee... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

46.4%

Good experience

42.9%

Neutral

10.7%

~ from our NLP analysis of 28 combined software ratings.

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Private Data FRONTSTEPS Community collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics