fix problems on VideoGPT [iphone]

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—— Run into issues on VideoGPT? Get help pending when official support gets back to you!

VideoGPT - AI Video Generator
Info:
company: ElevenThirteen LLC
: https://videogpt.io
: videogpt.io
Chat with our AI-based VideoGPT Support
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Payments issue

High subscription cost

Fix: Look for promotional offers or discounts that may be available. Check the app's website or social media pages for any current deals that cou... ⇲

Limited trial period

Fix: Maximize your trial period by planning your usage in advance. Create a list of features you want to test and prioritize them to make the mos... ⇲
 
Customization issue

Inconsistent character features

Fix: Try resetting the character settings to default and then customizing them again. This can sometimes resolve inconsistencies that arise from... ⇲

Inability to program characters accurately

Fix: Review the character programming guidelines provided in the app. Sometimes, there are specific steps or formats required for accurate progra... ⇲

Limited character use without clarity

Fix: Review the character selection guidelines in the app. Sometimes, there are specific requirements or limitations that are not immediately cle... ⇲

Lack of diversity in character generation

Fix: Explore all available character options and settings. Sometimes, diversity can be achieved by adjusting parameters or selecting different ca... ⇲

Difficulties in editing text styles

Fix: Familiarize yourself with the text editing tools available in the app. Look for tutorials or guides that explain how to use these features e... ⇲
 
Crashes issue

Frequent crashes and freezes

Fix: Ensure that your app is updated to the latest version. Developers often release updates to fix bugs that can cause crashes. Check the App St... ⇲
 
Slow issue

Slow export times

Fix: Reduce the resolution or quality settings of your video before exporting. Lower settings can significantly decrease export times without a m... ⇲
 
Audio issue

Audio distortion in exported videos

Fix: Check the audio settings before exporting. Ensure that the audio bitrate is set to a standard level (e.g., 128 kbps) to avoid distortion dur... ⇲

Timing issues with images and audio

Fix: Manually adjust the timing of images and audio in the editing timeline. Most video editing apps allow you to drag and drop elements to sync... ⇲

Inability to add custom background music

Fix: Check the app's audio settings to see if there is an option to import or add custom music files. Some apps have specific formats or location... ⇲
 
Settings issue

Language changes randomly

Fix: Check the app's language settings to ensure they are set to your preferred language. Sometimes, updates can reset these settings. OR If t... ⇲
 
Video issue

Missing video segments upon export

Fix: Before exporting, review the timeline to ensure all segments are included. Sometimes, segments can be accidentally removed or hidden. OR... ⇲

Inconsistent video generation

Fix: Document the specific instances of inconsistency and try to identify patterns. This can help you adjust your input to achieve more consisten... ⇲
 
Network issue

Buffering issues affect video quality

Fix: Ensure you have a stable internet connection while using the app. If possible, switch to a Wi-Fi connection for better performance. OR Lo... ⇲
 
Glitches issue

Random irrelevant images generated

Fix: Refine your input prompts or keywords when generating images. Be as specific as possible to guide the AI in producing relevant content. OR... ⇲

Glitches during export

Fix: Ensure that your device has enough storage space available before exporting. Low storage can cause glitches during the export process. OR... ⇲
 
Ads issue

Misleading subscription discounts

Fix: Carefully read the terms and conditions associated with the subscription. This can help clarify what discounts apply and under what circumst... ⇲
 
Bugs issue

Errors when creating new videos

Fix: Check for any updates to the app that may address known bugs. Keeping the app updated can resolve many issues. OR Try restarting the app... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.2%

Bad experience
3.0%

Neutral
2.7%

~ from our NLP analysis of 15,925 combined software ratings.

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 Private Data VideoGPT collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro Week: $12.99 Generate unlimited videos with Pro features
  2. Unlimited Week: $6.99 Unlimited Video Generation
  3. Pro Week Upgrade : $12.99 Upgrade your experience with pro features
  4. Unlimited Year Promo: $34.99 Unlimited Video Generation
  5. Upgrade Pro Month: $39.99 Upgrade your experience with pro features
  6. Unlimited Year: $69.99 Unlimited Video Generation
  7. Premium Month: $19.99 Generate unlimited videos
  8. Upgrade Pro Year : $189.99 Upgrade your experience with pro features
  9. Pro Year: $189.99 Generate unlimited videos with Pro features
  10. Pro Month: $39.99 Generate unlimited videos with Pro features