fix problems on JOLSE [iphone]

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—— Run into issues on JOLSE? Get help pending when official support gets back to you!

JOLSE
Info:
company: Jolse Co., Ltd.
: https://m.jolse.com
Chat with our AI-based JOLSE Support
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Screen issue

Black screen after navigating

Fix: Check your internet connection. A weak or unstable connection can cause the app to display a black screen. Switch between Wi-Fi and cellular... ⇲
 
Compatibility issue

Inconsistent performance on iPhone 12 Pro

Fix: Close all other apps running in the background to free up memory. Swipe up from the bottom of the screen and swipe away any unnecessary apps... ⇲
 
Login issue

User must re-login each time

Fix: Ensure that you have 'Remember Me' or 'Stay Logged In' selected when logging in. This option may be available on the login screen. OR Che... ⇲
 
Customization issue

Unable to customize username

Fix: Check if there is an option within the app settings to change your username. Look for a profile or account section in the app. OR If no o... ⇲
 
Notifications issue

No notifications for sales or events

Fix: Enable notifications for the app by going to Settings > Notifications > JOLSE and ensuring that 'Allow Notifications' is turned on. OR Ch... ⇲
 
Settings issue

Does not ship to Russia

Fix: Consider using a package forwarding service that provides a local address in a country where JOLSE ships. You can then have your items forwa... ⇲
 
Glitches issue

Glitches and twitching during use

Fix: Restart your iPhone to clear any temporary glitches that may be affecting app performance. Hold down the power button and slide to power off... ⇲
 
Updates issue

Limited product expiration information

Fix: Check the product details page for any expiration information. If it's not listed, consider reaching out to customer support through the app... ⇲
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 what users are saying
Bad experience
63.3%

Good experience
30.6%

Neutral
6.1%

~ from our NLP analysis of 49 combined software ratings.

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 Private Data JOLSE collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data