fix problems on MoyaApp [iphone]

—— Run into issues on MoyaApp? Get help pending when official support gets back to you!

MoyaApp - مويا اب

Info:

company: شركة ارتواء للاتصالات وتقنية المعلومات

: http://www.moyaapp.com

Chat with our AI-based MoyaApp Support

🛠️ Common MoyaApp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No option to change payment method

Fix: To change your payment method, you can try the following steps: 1. Open the MoyaApp on your iPhone. 2. Go to the 'Account' or 'Settings' sec... ⇲

No option to order by visa

Fix: If you cannot find the option to order using a Visa card, check the following: 1. Ensure your Visa card is valid and has not expired. 2. Go... ⇲

Loading issue

Delivery takes longer than announced 48 hours

Fix: If your delivery is taking longer than the announced 48 hours, you can try the following: 1. Check the app for any updates regarding your or... ⇲

Cannot get water on the same day of order

Fix: If same-day delivery for water is not available, consider planning your orders in advance. You can set reminders to order water a day before... ⇲

Support issue

Mediocre customer service

Fix: To improve your experience with customer service, try the following: 1. Use the in-app support feature to submit your queries or complaints.... ⇲

Poor communication with customer service

Fix: To improve communication with customer service, try: 1. Being specific about your issue when you contact them, which can help them assist yo... ⇲

Inability to contact support

Fix: If you are having trouble contacting support, try these methods: 1. Look for a 'Help' or 'Support' section within the app for contact option... ⇲

Bugs issue

Items not showing in the basket after collection

Fix: If items are not showing in your basket after collection, try these steps: 1. Refresh the app by closing it completely and reopening it. 2.... ⇲

Difficult to use with plenty of bugs

Fix: If you are experiencing bugs and difficulty using the app, try the following: 1. Ensure that your app is updated to the latest version by ch... ⇲

Payments issue

No way to get refunds

Fix: If you are unable to get a refund, check the app for any refund policy details. If there is no clear process, you can try: 1. Documenting yo... ⇲

Failure to deliver after payment

Fix: If your order has not been delivered after payment, take the following steps: 1. Check the app for any updates on your order status. 2. If t... ⇲

Notifications issue

Products not available in stock without notification

Fix: To avoid ordering products that are out of stock, regularly check the app for updates on product availability. You can also: 1. Sign up for... ⇲

Pricing issue

Prices more expensive than market

Fix: If you find that prices are higher than the market, consider comparing prices with other local delivery services or stores. You can also: 1.... ⇲

Delivery issue

Delivery personnel impose restrictions on delivery locations

Fix: If delivery personnel are imposing restrictions on delivery locations, you can: 1. Confirm your delivery address is correct and within the s... ⇲