—— Run into issues on Food Fitness? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the delivery schedule in the app to ensure you are aware of the expected delivery time. If you notice a delay, contact the delivery se... ⇲
Fix: If you encounter unqualified delivery personnel, take note of their behavior and any issues that arise during the delivery. Use the app's fe... ⇲
Fix: Inspect the food upon delivery. If you notice any cleanliness issues, document them with photos and report them through the app's customer s... ⇲
Fix: Immediately stop consuming the food and take photos of the insect and the food item. Report this incident through the app's customer service... ⇲
Fix: If customer service is unresponsive, try reaching out through multiple channels available in the app, such as live chat, email, or phone sup... ⇲
Fix: Explore the app thoroughly to see if there are any hidden customization options that you may have missed. Sometimes, meal customization can... ⇲
Fix: Review the meal options available in the app regularly, as they may update their menu periodically. If you find the variety lacking, conside... ⇲
Fix: Familiarize yourself with the meal change policy outlined in the app. If you need to make changes, do so as early as possible to avoid penal... ⇲
Fix: Check your app settings to ensure that notifications are enabled for meal changes. Sometimes, notifications can be turned off accidentally,... ⇲