fix problems on Transit Stop [iphone]

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—— Run into issues on Transit Stop? Get help pending when official support gets back to you!

Transit Stop: CTA Tracker.
Info:
company: Kramer Concepts, LLC
: http://www.kramerconceptsllc.com/
: www.kramerconceptsllc.com
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Bugs issue

Times are inaccurate

Fix: Verify that you have the latest version of the app installed. Go to the App Store, search for Transit Stop, and check for updates. Developer... ⇲

Estimated times of arrival are unreliable

Fix: Check your internet connection. A weak or unstable connection can lead to inaccurate arrival times. Switch between Wi-Fi and cellular data t... ⇲

Uber feature activates unintentionally

Fix: Disable the Uber feature in the app settings if you do not wish to use it. Look for an option related to ride-sharing or Uber and toggle it... ⇲

Some buses are not tracked

Fix: Check if the bus routes you are interested in are supported by the app. Some routes may not have real-time tracking available due to technic... ⇲

Phantom buses cause delays

Fix: Refresh the app regularly to get the latest updates on bus locations. Pull down on the screen to refresh the data and reduce the chances of... ⇲
 
UI issue

New UI complicates access to arrival times

Fix: Familiarize yourself with the new UI by exploring the app's features. Spend some time navigating through the menus to understand where arriv... ⇲

Difficulty switching between stops

Fix: Use the search function within the app to quickly find and switch to different stops. This can save time compared to scrolling through the l... ⇲

UI is frustrating and not intuitive

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the UI can help you navigate it more easily over time.... ⇲

Difficult to navigate between buses and trains

Fix: Use the search feature to quickly find the bus or train you need. This can save time compared to scrolling through the list of options. OR... ⇲
 
Features issue

Default stop feature removed

Fix: Manually set your most-used stop as a favorite. Go to the stop you use most frequently, tap on it, and look for an option to save or favorit... ⇲

Saved stops feature is limited

Fix: Maximize the use of the favorite stops feature by regularly updating your list to include only the most relevant stops. This can help you ma... ⇲
 
Crashes issue

Transit Stop crashes frequently

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting Transit Stop, and choosing 'Offload App'. This can help fre... ⇲

Crashes on iPad

Fix: Ensure that your iPad is running the latest version of iOS. Go to Settings > General > Software Update to check for updates, as compatibilit... ⇲
 
Syncing issue

Transit Stop does not refresh automatically

Fix: Check your app settings to see if there is an option to enable automatic refresh. If available, toggle this setting on to ensure the app upd... ⇲
 
Slow issue

Loading times can be slow

Fix: Check your internet connection. A slow connection can lead to longer loading times. Switch between Wi-Fi and cellular data to see if it impr... ⇲
 
Freezing issue

Transit Stop freezes occasionally

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.4%

Bad experience
4.9%

Neutral
3.7%

~ from our NLP analysis of 29,816 combined software ratings.

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 Private Data Transit Stop collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
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