fix problems on Lively [iphone]

—— Run into issues on Lively? Get help pending when official support gets back to you!

Lively - Photos to GIF

Info:

company: Tiny Whale Pte. Ltd.

: https://lively.tinywhale.net

: lively.tinywhale.net

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🛠️ Common Lively Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lively crashes frequently

Fix: 1. Restart the app: Close the Lively app completely by swiping it away in the app switcher. Then, reopen it to see if the issue persists. 2.... ⇲

GIF preview only plays once

Fix: 1. Check settings: Open the app and navigate to settings to see if there’s an option to enable continuous playback for GIF previews. If avai... ⇲

UI issue

Photos rotate to wrong orientation

Fix: 1. Check photo orientation: Before importing photos into Lively, ensure they are correctly oriented in your Photos app. Open the photo, tap... ⇲

Customization issue

No option to delete projects

Fix: 1. Long press on the project: In the project list, try long-pressing on the project you want to delete. This may bring up a context menu wit... ⇲

Loading issue

Long loading times

Fix: 1. Clear app cache: If the app has a cache clearing option in settings, use it to free up space and potentially speed up loading times. 2. R... ⇲

Lively fails to load photos

Fix: 1. Restart the app: Close Lively completely and reopen it to see if it resolves the loading issue. 2. Check storage: Ensure your device has... ⇲

Bugs issue

Bugs when selecting photos

Fix: 1. Update the app: Ensure you are using the latest version of Lively, as updates often fix bugs related to photo selection. 2. Restart the a... ⇲

Video issue

Quality loss in exported files

Fix: 1. Check export settings: Before exporting, look for any settings related to quality or resolution. Ensure they are set to the highest avail... ⇲

Features issue

Limited functionality in movie feature

Fix: 1. Explore all features: Make sure to explore all available options within the movie feature. Sometimes, features may be hidden in menus or... ⇲

Looping and reverse features do not work

Fix: 1. Check settings: Ensure that the looping and reverse options are enabled in the settings before exporting the GIF. Sometimes these feature... ⇲

Compatibility issue

Lively does not recognize all photos

Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure Lively has permission to access all photos. If it’s set to ‘Selected Phot... ⇲

Lively does not support short video clips

Fix: 1. Use longer clips: If the app has a minimum length requirement, try using longer video clips to see if they are accepted. 2. Edit videos:... ⇲

Syncing issue

Inconsistent photo ordering

Fix: 1. Sort photos manually: When selecting photos, try to manually arrange them in the desired order before creating the GIF. This may help mai... ⇲

Storage issue

Exported files not accessible

Fix: 1. Check export location: After exporting, check the default location where Lively saves files. This is usually in the Photos app or a speci... ⇲

Uploads issue

Quality degrades when uploading to Instagram

Fix: 1. Export in high quality: Before uploading, ensure you export the GIF or video in the highest quality settings available in Lively. 2. Use... ⇲

Permissions issue

Limited access to camera roll

Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure Lively has full access to your camera roll. If it’s set to ‘Selected Phot... ⇲