—— Run into issues on Microsoft Whiteboard? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
Fix: 1. Close other apps running in the background to free up memory. Swipe up from the bottom of the screen and swipe away any apps you are not... ⇲
Fix: 1. Ensure that your Apple Pencil is charged. A low battery can cause performance issues. 2. Check for any updates for both the iOS and the... ⇲
Fix: 1. Lower the refresh rate of your iPhone if possible, or adjust the display settings to see if that improves performance. 2. Close other ap... ⇲
Fix: 1. Familiarize yourself with the existing gestures and shortcuts available in Microsoft Whiteboard. While double-tap support may not be avai... ⇲
Fix: 1. Familiarize yourself with the available gestures in the app and practice them to improve your experience. 2. Check for updates that may... ⇲
Fix: 1. Use a third-party text editor that supports multiple languages, then copy and paste the text into Whiteboard. 2. Check your iPhone's lan... ⇲
Fix: 1. Use a separate text editor or note-taking app that has spell check capabilities to draft your text before copying it into Microsoft White... ⇲
Fix: 1. Use external apps for more advanced text formatting, then copy and paste the formatted text into Whiteboard. 2. Provide feedback to Micr... ⇲
Fix: 1. Create your own templates by designing a canvas layout that you can save and reuse. 2. Use the 'Save as Image' feature to save your cust... ⇲
Fix: 1. Use a third-party app that offers dark mode for your note-taking needs, then import your work into Whiteboard as needed. 2. Adjust your... ⇲
Fix: 1. Adjust your grip and positioning when using the Apple Pencil to find a comfortable angle. 2. Use the app in landscape mode if it provide... ⇲
Fix: 1. Export your work as an image and then use a vector conversion tool or software to convert the image to a vector format. 2. Use a differe... ⇲
Fix: 1. Use external text editing tools that allow for more formatting options, then copy and paste the text into Whiteboard. 2. Provide feedbac... ⇲
Fix: 1. Use the Apple Pencil exclusively for writing and avoid using your fingers on the screen to minimize accidental inputs. 2. Consider using... ⇲
Fix: 1. Use the available pen sizes in the app and switch between them as needed. 2. Experiment with different drawing techniques to achieve the... ⇲
Fix: 1. Ensure you are using the lasso tool correctly by drawing a complete loop around the object you want to select. 2. Try zooming in on the... ⇲
Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resolves the sync issue. 2. Log out... ⇲
Fix: 1. Use the 'View' options to adjust your canvas view and avoid accidental movements. 2. Consider using a separate app that allows for scree... ⇲
Fix: 1. Try moving the toolbar to a different position if the app allows it. 2. Use the toolbar only when necessary and hide it when writing to... ⇲
Fix: 1. Use a different background color that is less contrasting with the white border. 2. Create a custom background image that matches your d... ⇲
Fix: 1. Restart the app to clear any temporary glitches. 2. Clear the app cache by deleting and reinstalling the app as mentioned earlier. OR... ⇲
Fix: 1. Limit the use of high-resolution images and videos in your boards to reduce data usage. 2. Use the app in offline mode when possible to... ⇲
Fix: 1. Create a Microsoft account if you don't have one. It's free and will allow you to access the app's features. 2. Use the app on a shared... ⇲
Fix: 1. Regularly save your work to the cloud when you have internet access to avoid losing changes. 2. Use a different app that allows for offl... ⇲
Fix: 1. Ensure that the documents you are trying to insert are in a compatible format. 2. Try inserting smaller documents or images to see if th... ⇲