fix problems on Michigan First App [iphone]

—— Run into issues on Michigan First App? Get help pending when official support gets back to you!

Michigan First App

Info:

company: Michigan First Credit Union

: https://michiganfirst.com/bank-your-way/contact-us/

: www.michiganfirst.com

Chat with our AI-based Michigan First App Support

🛠️ Common Michigan First App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Michigan First App does not sync all transactions

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for the Michigan First App, and tap 'Update' if availa... ⇲

Mobile deposit feature has delays and holds

Fix: 1. Ensure that you are following the app's guidelines for mobile deposits, such as taking clear photos of the check and ensuring the check i... ⇲

Settings issue

Auto pay feature turns off unexpectedly

Fix: 1. Check your auto pay settings in the app to ensure they are correctly configured. Go to the settings or payments section and verify that t... ⇲

Payments issue

Inability to edit recurring payments in the app

Fix: 1. Navigate to the payments section of the app and look for the recurring payments option. If editing is not available, check if there is an... ⇲

Delayed posting of credit card payments

Fix: 1. Check the payment processing times for credit card payments in the app or on the bank's website. Payments may take longer to post dependi... ⇲

Holds on checks despite sufficient funds

Fix: 1. Review the bank's policy on check holds to understand the reasons behind them. This information is often available in the app or on the b... ⇲

Facial recognition login does not work for some users

Fix: 1. Ensure that facial recognition is enabled in your iPhone settings. Go to Settings > Face ID & Passcode and make sure the Michigan First A... ⇲

Bugs issue

Mobile deposit fails with error messages

Fix: 1. Review the error message for specific instructions. Common issues include unclear images or incorrect endorsements. Ensure that the check... ⇲

Customization issue

Lack of budgeting features

Fix: 1. Use external budgeting apps that can link to your Michigan First account. Many budgeting apps allow you to track spending and set budgets... ⇲

No buckets feature for savings accounts

Fix: 1. Use a separate savings app that allows you to create buckets or goals for your savings. Many apps offer this feature and can link to your... ⇲

Lack of features compared to tech-savvy banks

Fix: 1. Explore third-party apps that can integrate with your Michigan First account to add additional features such as budgeting, savings goals,... ⇲

UI issue

No option to switch between accounts easily

Fix: 1. Check if there is a menu or tab within the app that allows you to view all your accounts. This may be located in the main dashboard or un... ⇲

Inconvenient transition between multiple accounts

Fix: 1. Familiarize yourself with the app's navigation. Look for tabs or menus that allow you to switch between accounts quickly. 2. If the app d... ⇲

Support issue

Limited customer support access through the app

Fix: 1. Look for a help or support section within the app. This may provide FAQs or troubleshooting tips that can assist you. 2. Check if there i... ⇲

Syncing issue

Issues with transaction notes syncing

Fix: 1. Ensure that you are saving transaction notes properly before exiting the app. Double-check that the notes are saved by navigating back to... ⇲

Network issue

Inconsistent performance with external account linking

Fix: 1. Ensure that you are entering the correct login credentials for the external accounts. Double-check for typos or incorrect information. 2.... ⇲

Freezing issue

Michigan First App times out during check deposit process

Fix: 1. Ensure that you have a stable internet connection while using the app. If possible, switch to a stronger Wi-Fi network. 2. Try to complet... ⇲

Michigan First App freezes during certain actions

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart your iPhone to clear any tem... ⇲

Search issue

No search bar for quick transaction lookup

Fix: 1. Use the filter or sort options available in the transactions section to narrow down your search by date or amount. 2. Manually scroll thr... ⇲