fix problems on 电视果 [iphone]

—— Run into issues on 电视果? Get help pending when official support gets back to you!

电视果

Info:

company: Beijing Shiguo Technology Co., Ltd.

: http://www.shiguotv.com/help.html

Chat with our AI-based 电视果 Support

🛠️ Common 电视果 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

电视果 freezes while watching stream

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to vi... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network. You can test your connection by opening a web browser... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for 电视果. Keeping the app updated can fix bugs tha... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline viewing: If the app allows it, look for a download option next to the content you want to watch offline. Mak... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section within the settings or main menu. This can provide answers to common issu... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > 电视果 and ensure that notifications are enabled. Adjust the settings to al... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options that may be available, such as themes or layout adjustmen... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for 电视果 to save battery. 2. Lower scr... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone is running the latest iOS version compatible with 电视果. Go to Settings > General > Softwa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

76.5%

Good experience

23.5%

Neutral

0.0%

~ from our NLP analysis of 17 combined software ratings.

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Private Data 电视果 collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics
- Other Data