fix problems on KUOW Puget Sound Public Radio [iphone]

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—— Run into issues on KUOW Puget Sound Public Radio? Get help pending when official support gets back to you!

KUOW Puget Sound Public Radio
Info:
company: KUOW Puget Sound Public Radio
: https://kuow.org/connect
: kuow.org
Chat with our AI-based KUOW Puget Sound Public Radio Support
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UI issue

Thumbnails are distracting

Fix: 1. Check if there is an option in the app settings to disable or hide thumbnails. 2. If not, consider providing feedback through the app's f... ⇲

Daily summaries not dated

Fix: 1. Check the app settings to see if there is an option to enable date stamps for daily summaries. 2. If not, consider taking notes or screen... ⇲

UI is confusing after updates

Fix: 1. Explore the app's settings and help sections to familiarize yourself with any new features or layout changes. 2. Look for tutorial videos... ⇲
 
Network issue

Occasional drops in stream

Fix: 1. Ensure your internet connection is stable. Test your connection speed using a speed test app. 2. If you experience drops, try switching t... ⇲

Streaming issues with network hiccups

Fix: 1. Ensure you have a strong and stable internet connection. Test your connection speed and switch networks if necessary. 2. Restart your rou... ⇲
 
Ads issue

Ads interrupting playback

Fix: 1. Check if there is a premium subscription option available that removes ads. If so, consider subscribing. 2. If ads are too frequent, try... ⇲

Frequent ads for Evergreen donors

Fix: 1. If the ads are too frequent, consider using the app during off-peak hours when fewer users might be streaming. 2. Check if there is a pre... ⇲
 
Bugs issue

Pause function not working properly

Fix: 1. Close the app completely and restart it. 2. Check for any available updates for the app in the App Store and install them. OR 1. If th... ⇲
 
Search issue

Search functionality is not detailed

Fix: 1. Use specific keywords or phrases when searching to improve results. 2. Check if there are filters or categories in the search function th... ⇲
 
Customization issue

No option to clear next up list

Fix: 1. Check the app settings to see if there is an option to manage or clear the next up list. 2. If not available, consider manually removing... ⇲
 
Audio issue

Audio quality degraded after update

Fix: 1. Check the app settings for audio quality options and adjust them to a higher setting if available. 2. Restart the app to see if the audio... ⇲
 
Updates issue

Inconsistent podcast updates

Fix: 1. Check your subscription settings to ensure you are subscribed to the podcasts you want to receive updates for. 2. Refresh the podcast lis... ⇲
 
Crashes issue

Requires restarting to resume stream

Fix: 1. Close the app completely and reopen it to resume streaming. 2. Check for any updates in the App Store and install them to fix potential b... ⇲

KUOW Puget Sound Public Radio crashes with multitasking

Fix: 1. Close other apps running in the background to free up memory. 2. Restart your iPhone to clear any temporary glitches that may be causing... ⇲
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 what users are saying
Good experience
90.6%

Bad experience
4.7%

Neutral
4.7%

~ from our NLP analysis of 64 combined software ratings.

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 Private Data KUOW Puget Sound Public Radio collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics