—— Run into issues on Zou !? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. A poor connection can lead to inaccurate tracking. If the connection is fine, try res... ⇲
Fix: Familiarize yourself with the app's layout by exploring all the menus and options. Sometimes, a clunky experience can be improved by underst... ⇲
Fix: Ensure that you are entering all required information correctly and that your internet connection is stable. If the app does not allow accou... ⇲
Fix: Check your spam or junk folder to see if the email was misclassified. If you find the email there, mark it as 'Not Spam' to ensure future em... ⇲
Fix: Double-check that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to... ⇲
Fix: Check if the app has a limit on the number of tickets you can purchase at once. If so, try purchasing tickets one at a time. Make sure you a... ⇲
Fix: After changing the language, try restarting the app to refresh the schedule display. This can help the app adjust to the new language settin... ⇲
Fix: Ensure that you have entered the correct route and time for your search. Sometimes, the app may not show available buses if the input is inc... ⇲
Fix: Try tapping the 'X' or 'Close' button on the map interface. If that does not work, swipe down on the map to minimize it. If the map remains... ⇲
Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS can... ⇲