fix problems on WEBTOON KR [iphone]

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—— Run into issues on WEBTOON KR? Get help pending when official support gets back to you!

WEBTOON KR - 네이버 웹툰
Info:
company: NAVER WEBTOON Ltd.
: http://help.naver.com
: comic.naver.com
Chat with our AI-based WEBTOON KR Support
   Hello! How can I assist you?  

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Bugs issue

Cookies not received

Fix: Enable cookies in your iPhone settings. Go to Settings > Safari > Block All Cookies and ensure it is turned off. This will allow the app to... ⇲
 
Login issue

Difficulty logging in

Fix: Reset your password. If you are having trouble logging in, go to the login page and select 'Forgot Password?' to reset it. Follow the instru... ⇲
 
Payments issue

In-app purchase complications

Fix: Check your payment method. Go to your Apple ID settings and ensure that your payment method is valid and up to date. If there are issues wit... ⇲
 
Crashes issue

WEBTOON KR crashes or freezes

Fix: Update the app. Go to the App Store, search for WEBTOON, and check if there is an update available. Updating the app can fix bugs that cause... ⇲
 
Registration issue

Errors during registration

Fix: Double-check your registration details. Ensure that all required fields are filled out correctly and that you are using a valid email addres... ⇲
 
Compatibility issue

No split-screen capability

Fix: Use the app in full-screen mode. While split-screen may not be available, you can maximize your viewing experience by using the app in full-... ⇲

Inconsistent functionality across devices

Fix: Ensure all devices are updated. Make sure that the WEBTOON app is updated to the latest version on all devices to ensure consistent function... ⇲
 
Settings issue

Settings only in Korean

Fix: Change your device language. Go to Settings > General > Language & Region and set your preferred language to English. This may help change t... ⇲
 
Content issue

Misogynistic content in comments

Fix: Report inappropriate comments. Use the reporting feature in the app to flag any comments that violate community guidelines. This helps maint... ⇲
 
Security issue

High verification requirements for purchases

Fix: Ensure your Apple ID is verified. Go to Settings > [Your Name] > Password & Security and check if your account is fully verified. This can h... ⇲
 
Permissions issue

Limited access to certain webtoons

Fix: Check for regional restrictions. Some webtoons may not be available in your region. Use a VPN to access content that may be restricted based... ⇲
 
UI issue

Confusing interface for language settings

Fix: Refer to online guides or tutorials. Search for video tutorials on platforms like YouTube that explain how to navigate the app's interface a... ⇲
 
Support issue

Lack of customer support for issues

Fix: Utilize community forums. Look for user forums or social media groups where other users discuss issues and solutions related to the app. You... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.3%

Bad experience
5.9%

Neutral
1.8%

~ from our NLP analysis of 4,274 combined software ratings.

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 Private Data WEBTOON KR collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 쿠키 10개: $0.99 쿠키 10개를 구매합니다.
  2. 쿠키 10개: $0.99 쿠키 10개를 구매합니다.
  3. 쿠키 50개: $3.99 쿠키 50개를 구매합니다.
  4. 쿠키 49개: $4.99 쿠키 49개를 구매합니다.
  5. 쿠키 100개: $9.99 쿠키 100개를 구매합니다.
  6. 쿠키 30개: $2.99 쿠키 30개를 구매합니다.
  7. 쿠키 100개: $8.99 쿠키 100개를 구매합니다.
  8. 쿠키 25개: $1.99 쿠키 25개를 구매합니다.
  9. 쿠키 300개: $24.99 쿠키 300개를 구매합니다.
  10. 쿠키 100개: $8.99 쿠키 100개를 구매합니다.