fix problems on BeerTasting [iphone]

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—— Run into issues on BeerTasting? Get help pending when official support gets back to you!

BeerTasting
Info:
company: Kalea GmbH
: https://www.kalea.at/
: beertasting.app
Chat with our AI-based BeerTasting Support
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Slow issue

label scanner is slow and inaccurate

Fix: 1. Ensure good lighting: Make sure you are scanning labels in a well-lit area to improve recognition accuracy. 2. Hold the camera steady: Ke... ⇲
 
Camera issue

QR code scanning does not work

Fix: 1. Clean your camera lens: Ensure that the camera lens is clean and free from smudges or dirt, which can affect scanning performance. 2. Try... ⇲

camera access issues

Fix: 1. Check app permissions: Go to Settings > Privacy > Camera and ensure that BeerTasting has permission to access your camera. 2. Restart you... ⇲
 
Registration issue

registration process is problematic

Fix: 1. Verify your email address: Ensure that you are entering a valid email address and check for any typos. 2. Use a different browser: If you... ⇲
 
Crashes issue

BeerTasting crashes during account confirmation

Fix: 1. Restart your iPhone: A restart can often resolve temporary glitches that cause crashes. 2. Update the app: Check for updates in the App S... ⇲
 
Loading issue

no information loads on the home screen

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as the app requires it to load data. 2. Restart the app: Cl... ⇲
 
Bugs issue

BeerTasting does not save reviews

Fix: 1. Ensure you are logged in: Make sure you are logged into your account before submitting reviews, as they may not save otherwise. 2. Check... ⇲

frequent bugs and errors

Fix: 1. Update the app: Regularly check for updates in the App Store, as developers often release fixes for bugs and errors. 2. Clear app cache:... ⇲
 
Compatibility issue

BeerTasting does not work with US beers

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include support for more beer types. 2. Use the search f... ⇲

inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure that BeerTasting is updated to the latest version on all devices to ensure compatibility. 2. Ch... ⇲
 
Syncing issue

lost ratings and comments

Fix: 1. Ensure you are logged in: Make sure you are logged into your account, as ratings and comments may not save if you are not. 2. Check for a... ⇲
 
Customization issue

translation feature missing

Fix: 1. Check app settings: Look in the app settings to see if there is an option to enable translations or change the language. 2. Use a transla... ⇲
 
Login issue

BeerTasting requires login but fails to authenticate

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as authentication requires it. 2. Reset your password: If y... ⇲
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 what users are saying
Bad experience
80.0%

Good experience
17.6%

Neutral
2.4%

~ from our NLP analysis of 205 combined software ratings.

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 Private Data BeerTasting collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics