fix problems on PNWFCU [iphone]

—— Run into issues on PNWFCU? Get help pending when official support gets back to you!

PNWFCU

Info:

company: Pacific Northwest Federal Credit Union

: http://www.pnwfcu.org

Chat with our AI-based PNWFCU Support

🛠️ Common PNWFCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Auto focus feature does not work well

Fix: Ensure that your camera lens is clean. Use a microfiber cloth to gently wipe the lens before attempting to capture a check. This can help im... ⇲

Mobile check deposits often fail

Fix: Make sure you are following the app's guidelines for check deposits. Ensure that the check is properly endorsed on the back and that you are... ⇲

Screen issue

Black screen when depositing checks

Fix: Restart the app. Close the PNWFCU app completely and then reopen it. This can help refresh the app and resolve temporary glitches that may c... ⇲

Fingerprint login sometimes fails

Fix: Re-register your fingerprint. Go to your iPhone settings, navigate to 'Touch ID & Passcode', and remove the existing fingerprint. Then, add... ⇲

Locked out after multiple login attempts

Fix: Wait for a period of time before trying to log in again. The app may have a temporary lockout period after multiple failed attempts. Use thi... ⇲

Account issue

No option to freeze account or card without card information

Fix: Check if there is an option to manage your account settings within the app. Some apps allow you to manage card settings without needing the... ⇲

Camera issue

Camera does not rotate for check capture

Fix: Check your device's orientation lock. Swipe down from the top-right corner of your iPhone to access the Control Center and ensure that the o... ⇲

Support issue

Customer service unavailable on weekends

Fix: Utilize the app's FAQ or help section. Many apps have a built-in help feature that can provide answers to common questions and issues withou... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.1%

Neutral

2.0%

Bad experience

1.9%

~ from our NLP analysis of 1,250 combined software ratings.

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Private Data PNWFCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location