fix problems on Adobe Capture [iphone]

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—— Run into issues on Adobe Capture? Get help pending when official support gets back to you!

Adobe Capture: Illustrator, Ps
Info:
company: Adobe Inc.
: https://helpx.adobe.com/mobile-apps/help/capture-faq.html
: www.adobe.com
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Bugs issue

Inconsistent image quality when saving

Fix: 1. Check the export settings in Adobe Capture. Ensure you are saving images in the highest quality available. 2. Try saving images in diffe... ⇲
 
Login issue

Frequent sign-outs

Fix: 1. Ensure that your internet connection is stable. A weak connection can cause frequent sign-outs. 2. Check if you have enabled any battery... ⇲
 
Customization issue

Limited user control over processing

Fix: 1. Familiarize yourself with the app's settings and features. Explore the options available in the app to see if there are any hidden settin... ⇲

Limited options for color palette selection

Fix: 1. Explore the app's settings to see if there are any hidden features or updates that expand color palette options. 2. Use external color p... ⇲
 
Notifications issue

Pop-up notifications are intrusive

Fix: 1. Go to Settings > Notifications > Adobe Capture and adjust the notification settings. You can turn off notifications or customize them to... ⇲
 
Camera issue

Color accuracy issues with camera

Fix: 1. Ensure that your camera lens is clean, as dirt or smudges can affect color accuracy. 2. Check your camera settings in the iPhone's Setti... ⇲
 
Uploads issue

Inability to upload multiple photos at once

Fix: 1. Check if there are any updates to Adobe Capture that may have added this feature. 2. As a workaround, upload photos one at a time and or... ⇲
 
Glitches issue

Pattern tool often malfunctions

Fix: 1. Restart the app to see if that resolves the issue with the pattern tool. 2. Check for updates to Adobe Capture, as updates may fix bugs... ⇲
 
Account issue

Difficulty switching accounts

Fix: 1. Log out of the current account by going to the app settings and selecting the log-out option. 2. Clear the app's cache by deleting and r... ⇲
 
UI issue

Glitchy interface

Fix: 1. Restart the app to refresh the interface. 2. Check for updates to Adobe Capture, as updates may fix interface glitches. 3. Clear the ap... ⇲
 
Slow issue

Smoothing effect slows down processing

Fix: 1. Avoid using the smoothing effect on high-resolution images, as this can significantly slow down processing. 2. Try applying the smoothin... ⇲
 
Compatibility issue

Adobe Capture compatibility issues with new OS updates

Fix: 1. Check for updates to Adobe Capture in the App Store, as developers often release updates to ensure compatibility with new OS versions. 2... ⇲
 
Support issue

Lack of response from developers on issues

Fix: 1. Check Adobe's official forums or community pages for user-generated solutions to common issues. 2. Document the issues you are experienc... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
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Neutral
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Bad experience
1.6%

~ from our NLP analysis of 23,737 combined software ratings.

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 Private Data Adobe Capture collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. CC Storage (20 GB): $1.99 Additional 20GB monthly storage subscription.