fix problems on WBAL-TV 11 News [iphone]

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—— Run into issues on WBAL-TV 11 News? Get help pending when official support gets back to you!

WBAL-TV 11 News - Baltimore
Info:
company: Hearst Television
: http://www.wbaltv.com/contact
: www.wbaltv.com
Chat with our AI-based WBAL-TV 11 News Support
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Updates issue

Old stories remain on the feed for too long

Fix: Regularly refresh the news feed by pulling down on the screen to see the latest updates. This can help push older stories down the feed. O... ⇲

Inconsistent updates compared to the website

Fix: Check the app settings to ensure that you have enabled all relevant news categories. Sometimes, certain categories may not be selected, lead... ⇲
 
Ads issue

Ads interrupt content and cover text

Fix: Try closing and reopening the app to see if the ads reset. If the issue persists, consider using the app in airplane mode to avoid ads, thou... ⇲

Repetitive and invasive ads

Fix: Check if there is an option in the app settings to limit ad frequency or types of ads shown. Adjust these settings if available. OR Consi... ⇲

Commercials play before videos without content

Fix: Try clearing the app's cache if the option is available in the settings. This can sometimes resolve issues with video playback. OR If the... ⇲
 
Crashes issue

WBAL-TV 11 News crashes frequently

Fix: Ensure that your iPhone's operating system is up to date by going to Settings > General > Software Update. An outdated OS can cause app inst... ⇲
 
Notifications issue

Difficult navigation to find past notifications

Fix: Look for a 'History' or 'Past Notifications' section within the app settings or main menu. This may allow you to view previous alerts. OR... ⇲

Clickbait notifications detract from news value

Fix: Adjust your notification settings to limit alerts to only breaking news or specific categories that interest you. OR Provide feedback thr... ⇲
 
Customization issue

Lack of customization for news alerts

Fix: Explore the app settings to see if there are any options for customizing news alerts based on your interests or preferences. OR If custom... ⇲
 
Bugs issue

Grammatical errors in reports

Fix: If you notice grammatical errors, take note of them and consider reporting them through the app's feedback option if available. OR For cr... ⇲

WBAL-TV 11 News resets to the beginning after reading a story

Fix: Try closing other apps running in the background to free up memory, which may help the WBAL-TV app maintain its position. OR If the issue... ⇲
 
Content issue

Fluff content dilutes relevant news

Fix: Check if there are settings to filter out certain types of content or categories that you find less relevant. OR Focus on specific news c... ⇲

Limited sports coverage beyond local teams

Fix: Explore the app settings to see if there are options to follow national or international sports news. OR Consider supplementing your news... ⇲
 
Video issue

Blackouts and interruptions during live news

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. OR If blackouts occur... ⇲
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 what users are saying
Good experience
88.2%

Neutral
5.9%

Bad experience
5.9%

~ from our NLP analysis of 5,104 combined software ratings.

 Switch to these Alternatives:
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FOX 5 DC: News & Alerts
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ABC7-WJLA

 Private Data WBAL-TV 11 News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics