fix problems on EClinicalTouch 3.9 [iphone]

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—— Run into issues on EClinicalTouch 3.9? Get help pending when official support gets back to you!

eClinicalTouch 3.9
Info:
company: eClinicalWorks LLC
: https://my.eclinicalworks.com
: my.eclinicalworks.com
Chat with our AI-based eClinicalTouch 3.9 Support
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Support issue

slow tech support

Fix: 1. Utilize the app's FAQ or help section for common issues, which may provide quicker solutions than waiting for tech support. 2. Join user... ⇲

clueless tech support

Fix: 1. Prepare detailed descriptions of your issues before contacting tech support to help them understand your problem better. 2. Use online f... ⇲
 
Network issue

global access issues

Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. 2. If you are in a region with known access... ⇲
 
Login issue

frequent logouts

Fix: 1. Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲

inconsistent login credentials

Fix: 1. Use a password manager to store and autofill your login credentials to avoid inconsistencies. 2. Regularly update your password and ensu... ⇲
 
Updates issue

unstable after updates

Fix: 1. After an update, restart your iPhone to ensure all changes are applied correctly. 2. If the app is unstable, consider rolling back to a... ⇲

lack of improvements

Fix: 1. Regularly check for updates in the App Store to ensure you have the latest version with improvements. 2. Provide constructive feedback t... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by reviewing any available tutorials or guides. 2. Use the search function within the app to... ⇲

excessive steps for operations

Fix: 1. Familiarize yourself with shortcuts or quick access features within the app to streamline your workflow. 2. Create a checklist for commo... ⇲
 
Bugs issue

missing medication history

Fix: 1. Check if the app has a feature to import or sync medication history from other health apps or databases. 2. Manually enter any missing m... ⇲

bugs in web and iOS versions

Fix: 1. Clear your browser cache if using the web version. For Safari, go to Settings > Safari > Clear History and Website Data. 2. For the iOS... ⇲

poor quality app

Fix: 1. Regularly check for updates in the App Store, as developers often release patches to improve app quality. 2. Provide constructive feedba... ⇲

inefficient patient care

Fix: 1. Streamline your workflow by creating templates for common tasks within the app. 2. Utilize any available training resources to improve y... ⇲
 
Audio issue

microphone issues

Fix: 1. Check the app's permissions by going to Settings > Privacy > Microphone and ensure eClinicalTouch has access. 2. Restart the app and you... ⇲
 
Permissions issue

inability to prescribe controlled substances

Fix: 1. Check if the app has a specific feature or setting for prescribing controlled substances and ensure it is enabled. 2. Review your user p... ⇲
 
Backup issue

loss of important documentation

Fix: 1. Regularly back up your data by exporting it to a secure location or using cloud storage. 2. Check if the app has an auto-save feature an... ⇲
 
Slow issue

slow response times

Fix: 1. Ensure your internet connection is stable and fast. Switch to a different Wi-Fi network or use cellular data if necessary. 2. Close any... ⇲
 
Freezing issue

eClinicalTouch 3.9 freezes

Fix: 1. Restart the app by closing it completely and reopening it. 2. Restart your iPhone to clear any temporary glitches. OR 3. If the app c... ⇲
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 what users are saying
Bad experience
78.2%

Good experience
20.5%

Neutral
1.3%

~ from our NLP analysis of 78 combined software ratings.

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 Private Data eClinicalTouch 3.9 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Sensitive Info
    • Other Data