fix problems on Que Buena L.A. [iphone]

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—— Run into issues on Que Buena L.A.? Get help pending when official support gets back to you!

Que Buena L.A.
Info:
company: LBI Media Holdings, Inc.
: http://www.tritondigital.com/support
: estrellatv.com
Chat with our AI-based Que Buena L.A. Support
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Audio issue

can’t listen live

Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the issue persists. OR Close the ap... ⇲

stops playing music

Fix: Check your internet connection. If you're on Wi-Fi, try resetting your router or switching to cellular data to see if that resolves the issu... ⇲

bad audio quality

Fix: Check your internet connection. A weak connection can lead to poor audio quality. Try moving closer to your Wi-Fi router or switching to a d... ⇲

cuts off mid-show

Fix: Check your internet connection. A weak connection can cause interruptions. Try switching to a more stable network. OR Ensure the app is u... ⇲
 
Video issue

live streaming not functioning

Fix: Ensure the app has permission to use your internet connection. Go to Settings > Que Buena L.A. and check if the app has access to Cellular D... ⇲
 
Ads issue

annoying ads

Fix: Check if the app offers a premium version that removes ads. Look in the app settings or the App Store description for upgrade options. OR... ⇲
 
Bugs issue

fast forward doesn’t work

Fix: Ensure you are using the latest version of the app. Update it through the App Store if necessary. OR Try restarting the app. Close it com... ⇲

unable to rewind or forward

Fix: Check if the app has any restrictions on rewinding or forwarding. Look for any settings that may need to be adjusted. OR Try restarting t... ⇲
 
Network issue

bad connection

Fix: Test your internet speed using a speed test app. If your speed is low, consider resetting your router or contacting your internet service pr... ⇲

frequent disconnections

Fix: Check for any software updates for your iPhone. Go to Settings > General > Software Update and install any available updates. OR Try rese... ⇲
 
Loading issue

buffering issues

Fix: Reduce the video quality if the app allows it. Look for settings within the app that let you adjust streaming quality. OR Close other app... ⇲

loading issues

Fix: Clear the app's cache by offloading it. Go to Settings > General > iPhone Storage, find Que Buena L.A., and select 'Offload App'. OR Chec... ⇲
 
Crashes issue

Que Buena L.A. crashes

Fix: Make sure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files if storage is... ⇲
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 what users are saying
Good experience
92.1%

Bad experience
5.3%

Neutral
2.6%

~ from our NLP analysis of 13,551 combined software ratings.

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 Private Data Que Buena L.A. collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics