fix problems on FT中文网 [iphone]

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—— Run into issues on FT中文网? Get help pending when official support gets back to you!

FT中文网 - 财经新闻与评论
Info:
company: Financial Times Ltd.
: http://www.ftchinese.com
: app.ftchinese.com
Chat with our AI-based FT中文网 Support
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Downloads issue

no offline reading option

Fix: Check if the app has a 'Save for Offline' feature. If available, you can save articles while connected to the internet for later reading. Lo... ⇲

inability to access old news

Fix: Check if the app has a search feature that allows you to look for older articles by keywords or dates. This can help you find the content yo... ⇲
 
Login issue

login issues with app

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Bugs issue

dark mode bug

Fix: Check if your iPhone's system-wide dark mode is enabled by going to Settings > Display & Brightness. If the app does not support dark mode p... ⇲

poor article quality

Fix: If you find the article quality lacking, try providing feedback through the app's feedback feature to express your concerns. This can help t... ⇲
 
Settings issue

problems switching between simplified and complex characters

Fix: Look for a language setting within the app that allows you to switch between character types. This is often found in the settings menu under... ⇲
 
Ads issue

too many advertisements

Fix: Check if the app offers a premium subscription that removes ads. If so, consider subscribing to enhance your reading experience without inte... ⇲
 
UI issue

cluttered front page

Fix: Explore the app's settings to see if there are options to customize the front page layout or filter content based on your preferences. This... ⇲

layout changes needed

Fix: If you find the layout difficult to navigate, check the app settings for any layout customization options that may allow you to adjust the d... ⇲
 
Updates issue

lack of real-time updates

Fix: Check your internet connection to ensure it is stable. If the app is not updating, try refreshing the app by pulling down on the screen to r... ⇲
 
Camera issue

missing screenshot feature

Fix: If the app does not allow screenshots, try using the built-in screen recording feature on your iPhone to capture content. Go to Settings > C... ⇲
 
Gameplay issue

distractions from English learning

Fix: If the app is distracting you from your English learning, consider setting specific times to use the app and limiting your usage to those ti... ⇲
 
Crashes issue

FT中文网 crashes on login

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for FT中文网, and check for updates. If an update is avai... ⇲

FT中文网 not working

Fix: If the app is not functioning, try restarting your iPhone. This can resolve many temporary issues. Additionally, check for any available upd... ⇲
 
Payments issue

content locked behind payment

Fix: If you encounter locked content, check if there are any free articles available or if the app offers a trial period for new users. This can... ⇲

conversion rate concerns

Fix: If you are concerned about currency conversion rates, check if the app provides a currency converter feature or links to a reliable currency... ⇲
 
Slow issue

slow loading times

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if loading tim... ⇲

slow download speed

Fix: Check your internet connection and try switching between Wi-Fi and mobile data to see if download speeds improve. Also, ensure that no other... ⇲
 
Loading issue

frequent article opening failures

Fix: Ensure that your internet connection is stable. If you are experiencing frequent failures, try refreshing the app or restarting your device.... ⇲
 
Storage issue

cache data accumulation

Fix: To manage cache data, go to Settings > General > iPhone Storage, find FT中文网, and select 'Offload App'. This will clear some cache while k... ⇲
 
Customization issue

launch tips page unnecessary

Fix: If the launch tips page is bothersome, check if there is an option to skip or disable it in the app settings. This can help streamline your... ⇲
 
Freezing issue

FT中文网 freezing

Fix: If the app freezes, try force-closing it by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the ap... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
3.9%

Neutral
3.9%

~ from our NLP analysis of 1,600 combined software ratings.

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 Private Data FT中文网 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 标准会员: $5.99 解锁FT独家内容和英语音频
  2. Standard Membership: $49.00 Exclusive content and English Audio
  3. Premium Membership: $269.00 Read exclusive content and Editor's Pick
  4. 2018与FT共进午餐: $1.99 《与FT共进午餐》多年来都是FT周末版最受欢迎的栏目之一。
  5. 是非区块链：技术、投机与泡沫: $0.99 英国《金融时报》为您呈上的此书，为您在了解分析区块链、比特币甚至ICO提供更全面的参考。
  6. 2017：自信下的焦虑: $1.99 FT中文网2017年刊
  7. 留学，可以怎样改变一个人: $0.99 FT中文网精选留学及海外教育领域文章，希望学子在踏上征途之时，对当下和未来生出更清晰思考.
  8. 牛津女学霸的30年职场观察录 1: $0.99 我们推出的露西·凯拉韦(Lucy Kellaway)的专栏精选集，献给在职场中进击的你。
  9. 跟着欧美玩家小众游: $0.99 关于出国游，我们精选了欧美旅行家的贴心推荐,向中国读者分享
  10. 2018前瞻：中美博弈之年？: $1.99 FT中文网整合一个多月来分析人士对今年前景做出的各种预测，希望能给读者带来答案。