fix problems on FIREFLY LIVE [iphone]

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—— Run into issues on FIREFLY LIVE? Get help pending when official support gets back to you!

FIREFLY LIVE - Go Live Stream
Info:
company: FIREFLY LIVE PTE LIMITED
: https://firefire.world
: firefire.world
Chat with our AI-based FIREFLY LIVE Support
   Hello! How can I assist you?  

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Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. 2. Ensure your iPhone's iOS is up to date by going to Settings > General... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Check if the app has a feature to download streams for offline viewing. If available, use this feature when connected to Wi-Fi. 2. Consid... ⇲
 
Support issue

poor customer support

Fix: 1. Look for a comprehensive FAQ or help section within the app or on the official website that may address your issues. 2. Join user forums... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Firefly Live and ensure that notifications are enabled. 2. Toggle... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a tutorial or help section within the app that may guide you... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any hidden customization options that you may have missed. 2. Use third-party apps or tools... ⇲
 
Battery issue

high battery consumption

Fix: 1. Reduce the screen brightness while using the app and close other apps running in the background to conserve battery. 2. Enable Low Power... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. 2. If your device is not compatible, consid... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.3%

Bad experience
12.5%

Neutral
4.2%

~ from our NLP analysis of 24 combined software ratings.

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 Private Data FIREFLY LIVE collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 儲值獲得255寶石: $4.99 儲值獲得255寶石
  2. 儲值獲得4006寶石: $84.99 儲值獲得4006寶石
  3. 儲值獲得656寶石: $15.99 儲值獲得656寶石
  4. 儲值獲得100寶石: $1.99 儲值獲得100寶石
  5. 儲值獲得388寶石: $7.99 儲值獲得388寶石
  6. 儲值獲得54寶石: $0.99 儲值獲得54寶石
  7. 儲值獲得148寶石: $2.99 儲值獲得148寶石
  8. 122 GEMs: $2.49 Recharge for 122 GEMs