fix problems on Atlas [iphone]

—— Run into issues on Atlas? Get help pending when official support gets back to you!

Atlas: AI Answers, Tutor, Math

Info:

company: Triangle Labs, Inc.

: https://atlas.org

: atlas.org

Chat with our AI-based Atlas Support

🛠️ Common Atlas Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Atlas adds old classes not currently enrolled

Fix: Check the settings within the app to see if there is an option to manage or remove old classes. Navigate to the 'Classes' or 'Courses' secti... ⇲

Slow performance with many documents

Fix: Try clearing the app's cache. Go to your iPhone's Settings, scroll down to find the Atlas app, and select it. Look for an option to clear ca... ⇲

Bugs issue

Inaccurate automatic resource addition

Fix: Manually review the resources added by the app. If you notice inaccuracies, take note of them and manually add the correct resources. This c... ⇲

Skips important steps in explanations

Fix: If you notice that explanations are skipping steps, try to provide feedback within the app if possible. Meanwhile, consider using supplement... ⇲

Bugs present in the app

Fix: Keep the app updated to the latest version. Go to the App Store, search for Atlas, and check for updates. Developers often release updates t... ⇲

Compatibility issue

Not fully compatible with iPad

Fix: If you are using the app on an iPad, try using it in compatibility mode. You can do this by going to the iPad's Settings, selecting the Atla... ⇲

Ads issue

False advertising about being free

Fix: Review the app's in-app purchases and subscription options. If you find features that are locked behind a paywall, make a list of what is av... ⇲

Syncing issue

Classes not showing up

Fix: Ensure that you are logged into the correct account associated with your classes. Sometimes, users may have multiple accounts, and logging i... ⇲

Slow issue

Takes too long to respond to questions

Fix: Try to limit the number of questions you ask at once. Instead of asking multiple questions in a short period, focus on one question at a tim... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Bad experience

2.9%

Neutral

1.9%

~ from our NLP analysis of 516 combined software ratings.

Switch to these Alternatives:

CSULB

SMU360 Campus Engagement

LectureLogger

AI Note Taker - TLDL

Homework Helper: Scan & solve

AI Note Taker - NoteOn

SMU AWARE

Study Fetch

AI Grammar Checker

TAMU SHPE

Private Data Atlas collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

Atlas Pro: $7.99 Unlimited chats, uploads, and spaces
Atlas Pro: $17.99 Unlimited chats, uploads, and spaces
Atlas Pro: $89.99 Unlimited chats, uploads, and spaces