fix problems on IntroTube [iphone]

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—— Run into issues on IntroTube? Get help pending when official support gets back to you!

IntroTube: Intro Video Maker
Info:
company: Polymath Company Limited
: https://support.intromaker.dev
: apps.polymath.la
Chat with our AI-based IntroTube Support
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Glitches issue

Glitchy performance

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲
 
Crashes issue

Crashes when adding text

Fix: Try restarting the app after a crash. If the problem persists, uninstall and reinstall the app to clear any corrupted data that may be causi... ⇲
 
UI issue

Poor text movement controls

Fix: Practice using the text movement controls in a test project to get accustomed to them. Sometimes, familiarity can improve your ability to ma... ⇲

Difficulty deleting previous intros

Fix: Look for a delete option in the app's library or project management section. Sometimes, it may be hidden in a menu or settings area. OR I... ⇲

No preview for locked intros

Fix: Check if there is a way to unlock a preview by completing certain tasks or watching ads. Some apps allow previews in exchange for engagement... ⇲
 
Customization issue

Lack of customization options

Fix: Explore the settings and features of the app to see if there are any hidden customization options that you may have overlooked. Sometimes, o... ⇲

Limited background selection

Fix: Use your own images or videos as backgrounds by importing them into the app. This can enhance your projects and provide more variety. OR... ⇲

Animations are basic

Fix: Experiment with combining different animations and effects to create a more dynamic intro. Layering can sometimes enhance the overall look.... ⇲
 
Watermark issue

Watermark on intros

Fix: Check if there is an option to remove the watermark by completing certain tasks or watching ads. Some apps allow users to unlock features th... ⇲
 
Payments issue

In-app purchases required for most features

Fix: Identify which features are essential for your projects and see if you can achieve similar results using the free features available in the... ⇲
 
Network issue

IntroTube requires internet connection

Fix: Check if there is an offline mode in the app settings that allows you to work without an internet connection. Some apps have limited offline... ⇲
 
Slow issue

Lag when moving text

Fix: Reduce the number of active layers or elements in your project to improve performance. Simplifying your project can help reduce lag. OR T... ⇲
 
Corrupted files issue

Corrupted files

Fix: Regularly back up your projects to avoid losing work. Use cloud storage or export your projects to your device frequently. OR If you enco... ⇲
 
Audio issue

Limited music selection

Fix: Import your own music from your device's library if the app allows it. This can significantly expand your options. OR Look for royalty-fr... ⇲

No option to import sound from video

Fix: Use a separate app to extract audio from videos before importing it into IntroTube. Apps like Video to MP3 Converter can help with this. O... ⇲
 
Storage issue

No library for saved intros

Fix: Create a dedicated folder on your device to save exported intros, making it easier to find them later. OR Use a file management app to or... ⇲
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 what users are saying
Good experience
89.2%

Bad experience
5.6%

Neutral
5.2%

~ from our NLP analysis of 9,804 combined software ratings.

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 Private Data IntroTube collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Intro Maker Premium Monthly: $4.99 Unlock All features, pay monthly
  2. Intro Maker Premium Yearly: $29.99 Unlock All features, pay yearly
  3. Intro Maker Premium Lifetime: $34.99 Unlock All features, pay once