fix problems on Me [iphone]

—— Run into issues on Me? Get help pending when official support gets back to you!

Me: A Kid's Diary by Tinybop

Info:

company: Tinybop Inc.

: https://tinybop.com/support

: tinybop.com

Chat with our AI-based Me Support

🛠️ Common Me Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot write own diary entries

Fix: Check if there is an update available for the app. Sometimes, features are added in newer versions. Go to the App Store, search for 'Me: A K... ⇲

Cluttered and glitchy prompts

Fix: Try restarting the app. Close it completely by swiping it away in the app switcher, then reopen it. This can sometimes resolve temporary gli... ⇲

Customization issue

No option to add white pets

Fix: Check for any updates to the app that may include new features or options. Go to the App Store, search for the app, and see if an update is... ⇲

Limited color options for animals

Fix: Explore the app settings to see if there are any customization options that may not be immediately visible. Sometimes, additional colors can... ⇲

Limited body part options for avatars

Fix: Explore the app for any unlockable content or achievements that may provide additional body part options for avatars. OR If the options a... ⇲

3D profiles not available

Fix: Check the app settings to see if there is an option to enable 3D profiles. Sometimes, features are hidden in settings. OR If 3D profiles... ⇲

No option to remove unwanted bubbles

Fix: Look for settings within the app that may allow you to customize the interface, including removing or hiding bubbles. OR If there are no... ⇲

UI issue

Screen size too small for family tree

Fix: Try rotating your device to landscape mode. This can sometimes provide a larger view and make it easier to navigate the family tree. OR I... ⇲

Bubbles clutter the interface

Fix: Check the app settings for options to customize or reduce the number of bubbles displayed. Some apps allow you to hide or minimize certain f... ⇲

Uploads issue

Recording submission fails

Fix: Ensure that the app has permission to access the microphone. Go to Settings > Privacy > Microphone and make sure the app is enabled. OR T... ⇲

Bugs issue

Me resets during use

Fix: Check for updates to the app and install any available updates. Developers often release fixes for stability issues in newer versions. OR... ⇲

Happy section not functioning

Fix: Restart the app to see if the section becomes functional again. Sometimes, a simple restart can resolve temporary glitches. OR Check for... ⇲

Crashes issue

Me crashes when accessing profile

Fix: Clear the app's cache and data as mentioned earlier. This can help resolve issues related to corrupted data. OR Try accessing the profile... ⇲

Me crashes frequently

Fix: Make sure your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲

Audio issue

Startup sound loops continuously

Fix: Check the app settings for sound options. There may be a toggle to disable startup sounds or adjust sound settings. OR If there are no op... ⇲

Story recording feature does not work

Fix: Ensure that the app has the necessary permissions to access the microphone and storage. Check in Settings > Privacy. OR Try restarting th... ⇲

No read-aloud feature for questions

Fix: Check the app settings to see if there is an option to enable read-aloud features. Sometimes, these features are hidden in accessibility set... ⇲

Privacy issue

Asks for personal information

Fix: Review the app's privacy policy to understand why it requires personal information. If you are uncomfortable, consider using the app with mi... ⇲

Search issue

No search bar for prompts

Fix: Try scrolling through the prompts manually or categorizing them if the app allows. This can help you find what you need without a search bar... ⇲