fix problems on RMLEFCU [iphone]

—— Run into issues on RMLEFCU ? Get help pending when official support gets back to you!

RMLEFCU Mobile Banking App

Info:

company: RMLEFCU

: https://rmlefcu.org/digital-banking/mobile-banking/

: rmlefcu.org

Chat with our AI-based RMLEFCU Support

🛠️ Common RMLEFCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RMLEFCU freezes on opening

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Inconsistent Face ID login

Fix: 1. Check Face ID settings: Go to Settings > Face ID & Passcode. Ensure that Face ID is set up for the RMLEFCU app. If it is not, tap 'Other... ⇲

Crashes issue

Frequent crashes

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the RMLEFCU app, and tap on it. If there is an option to 'Offload App',... ⇲

Uploads issue

Error uploading configuration

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the... ⇲

Payments issue

Mobile check deposit issues

Fix: 1. Ensure proper lighting: When taking a picture of the check, make sure you are in a well-lit area and that the check is flat and free of w... ⇲

Auto bill pay failures

Fix: 1. Check payment settings: Open the RMLEFCU app and navigate to the bill pay section. Ensure that all payment details are correct, including... ⇲

Network issue

No internet connection error despite WiFi

Fix: 1. Toggle Wi-Fi off and on: Go to Settings > Wi-Fi and toggle the switch off and then back on. This can refresh the connection and resolve t... ⇲

UI issue

Large font size in transaction list

Fix: 1. Adjust font size settings: Go to Settings > Display & Brightness > Text Size and adjust the slider to your preferred size. This will chan... ⇲

Customization issue

Difficult to categorize purchases

Fix: 1. Use notes feature: If the app allows, add notes to each transaction to help categorize them manually. This can help you keep track of you... ⇲

Account issue

Inability to access accounts for weeks

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find the RMLEFCU app, and tap on it. If there is an option to 'Offload App', d... ⇲

Ads issue

Random ads pop up

Fix: 1. Check app settings: Look for any settings within the RMLEFCU app that may allow you to disable ads or notifications. Some apps have optio... ⇲

Support issue

Branches are far from home

Fix: 1. Use online banking features: Take advantage of the RMLEFCU mobile app for most banking needs, such as deposits, transfers, and bill payme... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.2%

Neutral

1.3%

Bad experience

0.6%

~ from our NLP analysis of 3,599 combined software ratings.

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Private Data RMLEFCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics