fix problems on BRP GO! [iphone]

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—— Run into issues on BRP GO!? Get help pending when official support gets back to you!

BRP GO!: Maps & Navigation
Info:
company: BRP Inc.
: https://www.brp.com/en/help/customer-service.html
: www.brp-world.com
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Settings issue

Requires predetermined route to see friends' locations

Fix: Create a predetermined route that includes your friends' locations. This can be done by manually entering waypoints or selecting popular tra... ⇲

BRP GO! does not open automatically upon connection

Fix: Check the app settings for an option to enable automatic opening upon connection. If not available, consider using a different app that supp... ⇲

Navigation does not start automatically

Fix: Ensure that the app is set to start navigation automatically in the settings. Look for a navigation or startup option within the app. OR... ⇲
 
Customization issue

Map orientation cannot be locked to north

Fix: Check the app settings for a map orientation option. If available, toggle the setting to lock the map to north. If this feature is not prese... ⇲

Map rotation cannot be locked

Fix: Check the app settings for an option to lock map rotation. If this feature is not available, consider using a different navigation app that... ⇲
 
Updates issue

Infrequent app updates

Fix: Regularly check the App Store for updates to the BRP GO! app. Enable automatic updates in your iPhone settings to ensure you receive updates... ⇲

Weather app missing after update

Fix: Check if the weather app is still installed on your phone. Go to the App Store and search for the weather app to see if it needs to be reins... ⇲

Detailed water maps unavailable after iOS update

Fix: Check for any updates to the BRP GO! app that may restore the detailed water maps. Go to the App Store and look for updates. OR Consider... ⇲

No updates for purchased maps

Fix: Check the app settings to see if there is an option to refresh or update purchased maps. This may be found in the map management section.... ⇲
 
Bugs issue

Over-water trails missing

Fix: Check if there are any specific settings in the app that allow you to enable or download additional trail maps, including over-water trails.... ⇲

Navigation system underperforms

Fix: Ensure that your phone's software is up to date. Go to Settings > General > Software Update and install any available updates. OR Try cle... ⇲
 
Search issue

Search function fails to locate businesses

Fix: Ensure that your location services are enabled for the app. Go to your iPhone settings, find the BRP GO! app, and make sure location access... ⇲

Map does not pin searched locations

Fix: After searching for a location, look for an option to save or pin the location manually. This may be found in the location details or option... ⇲
 
Permissions issue

Phone must remain unlocked for connection

Fix: Adjust your phone settings to prevent it from going to sleep while using the app. Go to Settings > Display & Brightness > Auto-Lock and set... ⇲
 
Loading issue

Maps load inconsistently

Fix: Ensure that you have a stable internet connection when loading maps. If you are in an area with poor connectivity, try downloading maps for... ⇲
 
Battery issue

Phone overheats in compartment

Fix: Avoid placing your phone in direct sunlight or in a closed compartment for extended periods. Use a phone case that provides better heat diss... ⇲
 
Network issue

GPS connectivity issues

Fix: Ensure that your phone's GPS settings are enabled. Go to Settings > Privacy > Location Services and make sure it is turned on for the BRP GO... ⇲

Connection issues with sled

Fix: Ensure that Bluetooth is enabled on your phone and that the sled is in pairing mode. Go to Settings > Bluetooth and check for the sled in th... ⇲

Loss of navigation due to phone disconnection

Fix: Ensure that your phone is securely mounted and that the connection to the sled is stable. Avoid moving the phone around while navigating.... ⇲

Bluetooth connection issues with headsets

Fix: Ensure that your Bluetooth headset is fully charged and in pairing mode. Go to Settings > Bluetooth and check for the headset in the list of... ⇲

Frequent disconnections from sled

Fix: Ensure that the sled's firmware is up to date. Check the manufacturer's website for any updates that may improve connectivity. OR Try mov... ⇲
 
Downloads issue

Trail maps unavailable

Fix: Check if there are any updates available for the trail maps within the app. Go to the map section and look for an option to download or upda... ⇲
 
UI issue

Difficult contact access while dialing

Fix: Use the voice command feature on your phone to dial contacts hands-free while using the app. This can help you avoid navigating through cont... ⇲

No breakdown of mileage between waypoints

Fix: Check if there is an option in the app settings to enable waypoint details or mileage breakdown. This may be found in the navigation setting... ⇲
 
Audio issue

No audio prompts for navigation

Fix: Check the app settings to ensure that audio prompts are enabled. Look for a navigation or audio settings section within the app. OR If au... ⇲

Music playback issues

Fix: Check the app settings to ensure that music playback is not being interrupted by the navigation app. Look for audio settings that may priori... ⇲
 
Freezing issue

Display freezes when switching apps

Fix: Close any unnecessary background apps to free up system resources. Double-tap the home button and swipe up on apps to close them. OR Rest... ⇲
 
Login issue

Login error with Facebook account

Fix: Check your internet connection and ensure that you are entering the correct login credentials. If necessary, reset your Facebook password an... ⇲
 
Features issue

Lacks user-generated trail condition reporting

Fix: Consider using a different app that includes user-generated content for trail conditions. Some apps specialize in community reporting for ou... ⇲
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 what users are saying
Good experience
78.4%

Bad experience
13.4%

Neutral
8.2%

~ from our NLP analysis of 1,731 combined software ratings.

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 Private Data BRP GO! collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. United States & Canada: $19.99 Detailed nautical chart offered yearly
  2. Mexico, Caribbean to Brazil: $26.99 Detailed nautical chart offered yearly
  3. Africa & Middle East: $47.99 Detailed nautical chart offered yearly
  4. Mediterranean & Black Sea: $17.99 Detailed nautical chart offered yearly
  5. China Sea & Japan: $24.99 Detailed nautical chart offered yearly
  6. Indian Ocean & South China: $24.99 Indian Ocean & South China
  7. Pacific Islands: $24.99 Detailed nautical chart offered yearly
  8. Central & West Europe: $28.99 Detailed nautical chart offered yearly
  9. Adriatic & Ionian Sea: $44.99 Detailed nautical chart offered yearly
  10. Chile & Argentina: $49.99 Detailed nautical chart offered yearly