fix problems on EECU [iphone]

—— Run into issues on EECU? Get help pending when official support gets back to you!

EECU

Info:

company: Educational Employees Credit Union

: http://www.myeecu.org

: www.myeecu.org

Chat with our AI-based EECU Support

🛠️ Common EECU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EECU interface change is confusing

Fix: Take some time to explore the new interface. Familiarize yourself with the layout by navigating through different sections of the app. Look... ⇲

Camera for mobile deposit doesn't always work

Fix: Ensure that your camera lens is clean and unobstructed. Sometimes dirt or smudges can affect the camera's ability to capture images clearly.... ⇲

Bugs issue

Mobile deposit fails to recognize checks

Fix: Make sure that you are placing the check on a flat, well-lit surface and that all four corners of the check are visible in the camera frame... ⇲

Loading issue

EECU times out during loan applications

Fix: Ensure you have a stable internet connection. If your connection is weak, try switching to a different Wi-Fi network or using mobile data.... ⇲

Difficulties logging into account

Fix: Double-check that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature... ⇲

Features issue

Limited features for transferring between accounts

Fix: Explore the app thoroughly to ensure you are not missing any hidden features. Sometimes, options are located in less obvious places within t... ⇲

Lack of money management tools

Fix: Look for any budgeting or financial tracking features within the app. If they are not available, consider using a third-party budgeting app... ⇲

No option to deposit directly into savings

Fix: When making a mobile deposit, check if there is an option to select the account into which you want to deposit. Sometimes this option is not... ⇲

UI issue

Transaction history is cluttered

Fix: Use any available filters or sorting options in the transaction history section to organize your transactions by date, amount, or type. OR... ⇲

Compatibility issue

EECU does not fill entire screen on newer devices

Fix: Check for any available updates for the app in the App Store. Developers often release updates to improve compatibility with newer devices.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.9%

Bad experience

1.6%

Neutral

1.5%

~ from our NLP analysis of 29,312 combined software ratings.

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Private Data EECU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location