fix problems on Saudi German Health [iphone]

—— Run into issues on Saudi German Health? Get help pending when official support gets back to you!

Saudi German Health

Info:

company: Saudi German Hospital

: https://saudigermanhealth.com/en/contact-us

: saudigermanhealth.com

Chat with our AI-based Saudi German Health Support

🛠️ Common Saudi German Health Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Intro music cannot be disabled

Fix: Check the app settings for any audio or sound options. Look for a toggle or checkbox that allows you to mute or disable the intro music. If... ⇲

Cannot switch between family profiles without signing out

Fix: To switch profiles, try logging out of the current profile by going to the account settings and selecting 'Log Out'. After logging out, you... ⇲

UI issue

Incomplete doctor profiles

Fix: Check if there is an option to refresh or update the doctor profiles within the app. This may help load any missing information. Look for a... ⇲

Doctor ratings not displayed in-app

Fix: Ensure that the app is updated to the latest version, as updates may include fixes for displaying ratings. Go to the App Store, search for t... ⇲

Analysis results not clearly displayed

Fix: Look for any settings within the app that allow you to adjust how results are displayed. There may be options for viewing detailed reports o... ⇲

User interface needs improvement

Fix: Familiarize yourself with the app's layout and features. Sometimes, taking time to explore can help you navigate better despite interface is... ⇲

Loading issue

Radiology report images fail to load

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the images... ⇲

Updates issue

Cairo branch not added

Fix: Check for any updates to the app that may include new branches. Go to the App Store and see if an update is available. OR If the Cairo br... ⇲

SGH Dammam branch missing from list

Fix: Similar to the Cairo branch, ensure the app is updated to the latest version. Updates may include new locations. OR If the Dammam branch... ⇲

Saudi German Hospital Dammam not listed

Fix: Ensure the app is updated to the latest version, as new locations may be added in updates. OR If the Dammam hospital is not listed, check... ⇲

Compatibility issue

None of SGH’s apps work for Dammam branch

Fix: Verify that you have the correct version of the app that supports the Dammam branch. Check the app description in the App Store for any loca... ⇲

Search issue

Some doctors not appearing in the app

Fix: Ensure that the app is updated to the latest version, as updates may include additional doctors and profiles. OR If certain doctors are m... ⇲

No login option for doctors upon arrival

Fix: Check if there is a specific area in the app for healthcare professionals. Sometimes, these options are hidden in the settings or account se... ⇲

Registration issue

Dammam branch not available during registration

Fix: Double-check that you are entering the correct information during registration. Sometimes, errors in data entry can prevent certain branches... ⇲