fix problems on Shinhan SOL Vietnam [iphone]

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—— Run into issues on Shinhan SOL Vietnam? Get help pending when official support gets back to you!

Shinhan SOL Vietnam
Info:
company: SHINHAN BANK
: http://www.shinhanglobal.com
: www.shinhanglobal.com
Chat with our AI-based Shinhan SOL Vietnam Support
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Slow issue

slow performance

Fix: 1. Free Up Storage: Check your iPhone’s storage by going to Settings > General > iPhone Storage. If your storage is nearly full, delete unne... ⇲

lagging issues

Fix: 1. Restart the App: Close the app completely and then reopen it to see if that resolves the lagging issue. 2. Free Up Device Resources: Clo... ⇲
 
UI issue

inaccessible features

Fix: 1. Check Permissions: Go to Settings > Privacy and ensure that the Shinhan SOL app has the necessary permissions enabled (like location, not... ⇲

inability to copy and paste

Fix: 1. Use Screenshot: As a workaround, take a screenshot of the information you need to save. Press the side button and the volume up button si... ⇲

complex navigation

Fix: 1. Use the Help Section: Look for a help or tutorial section within the app that can guide you through navigation. 2. Create a Navigation M... ⇲
 
Customization issue

custom keyboard issues

Fix: 1. Reset Keyboard Settings: Go to Settings > General > Reset > Reset Keyboard Dictionary. This can help resolve issues with custom keyboards... ⇲
 
Security issue

no support for password manager

Fix: 1. Use Built-in iOS Password Manager: If the app does not support third-party password managers, consider using the built-in iOS password ma... ⇲

scam allegations

Fix: 1. Verify Information: Research the allegations online to understand the context and see if they are substantiated. Look for credible source... ⇲
 
Login issue

long login process

Fix: 1. Enable Face ID/Touch ID: If the app supports it, enable Face ID or Touch ID for quicker logins. Go to the app settings and look for secur... ⇲
 
Notifications issue

confusing alerts

Fix: 1. Review Alert Settings: Go to the app settings and review the alert settings. Adjust them to reduce the number of notifications or change... ⇲
 
Support issue

lack of communication during outages

Fix: 1. Check Social Media: Follow the app’s official social media accounts for real-time updates during outages. This can provide you with infor... ⇲
 
Updates issue

Shinhan SOL Vietnam feels outdated

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often include design and functionality improvements. 2. E... ⇲
 
Bugs issue

inconsistent functionality

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix bugs and improve functionality. 2. Restart Your... ⇲
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 what users are saying
Good experience
92.1%

Bad experience
4.7%

Neutral
3.2%

~ from our NLP analysis of 781 combined software ratings.

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 Private Data Shinhan SOL Vietnam collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data