—— Run into issues on PlainsCapital ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings for any options related to notifications or pop-ups. Some apps allow you to toggle off instructional pop-ups in the s... ⇲
Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for PlainsCapital Mobile Banking, and update if necessa... ⇲
Fix: Verify that your Zelle account is properly linked to your PlainsCapital account. Open the app, navigate to the Zelle section, and ensure you... ⇲
Fix: Check the app for any options to request a limit increase. Some banking apps allow you to submit a request directly through the app for high... ⇲
Fix: Check your device settings to ensure that the app is allowed to save passwords. Go to Settings > Passwords & Accounts > AutoFill Passwords a... ⇲
Fix: Familiarize yourself with the password reset process by reviewing the steps in the app or on the bank's website. This can help you prepare f... ⇲
Fix: Refresh your transaction history by pulling down on the transaction list to update it. This can help ensure you are viewing the most current... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that can cause unexpected logouts. Check the App Store for... ⇲
Fix: If you need to share your routing/account numbers, take a screenshot of the relevant information and use the image to share it instead of co... ⇲