fix problems on Dressbarn [iphone]

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—— Run into issues on Dressbarn? Get help pending when official support gets back to you!

Dressbarn
Info:
company: Dress Barn Online, Inc.
: https://dressbarn.com/pages/faq
: dressbarn.com
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Search issue

Search feature is inaccurate

Fix: 1. Use Specific Keywords: When searching, use specific terms related to the item you are looking for. For example, instead of searching for... ⇲
 
Customization issue

Limited filtering options

Fix: 1. Use the Search Bar: If filtering options are limited, use the search bar to find specific items or categories that may not be easily acce... ⇲

No size or color filters

Fix: 1. Use the Search Function: Manually search for items by including size or color in your search terms, such as 'size M blue dress'. 2. Brows... ⇲

No categories for certain items

Fix: 1. Use the Search Bar: If you cannot find certain items in categories, use the search function to locate them directly. 2. Explore Related C... ⇲

Limited options for petite sizes

Fix: 1. Use the Search Bar: Search specifically for 'petite' in the app to find available options. 2. Browse Related Categories: Check categories... ⇲

No size chart available

Fix: 1. Check Product Descriptions: Sometimes size charts are included in the product descriptions, so be sure to read those carefully. 2. Search... ⇲

Misleading product categories

Fix: 1. Use the Search Function: If you find items in the wrong categories, use the search function to find them directly. 2. Report the Issue: I... ⇲
 
Glitches issue

Duplicates of the same photo

Fix: 1. Refresh the App: Close the app completely and reopen it to see if the duplicates disappear. Sometimes, refreshing the app can resolve dis... ⇲
 
UI issue

Lack of product images

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can prevent images from loading properly. 2... ⇲

No clear pricing information

Fix: 1. Check Product Descriptions: Make sure to read the product descriptions carefully, as pricing information is often included there. 2. Refr... ⇲

Unclear return policy

Fix: 1. Look for Policy Section: Navigate to the app's settings or help section to find information regarding the return policy. 2. Check Product... ⇲

Inability to track viewed items

Fix: 1. Use Wishlist Feature: If available, add items you are interested in to a wishlist to keep track of them. 2. Take Screenshots: As a tempor... ⇲

Dressbarn does not show all available products

Fix: 1. Refresh the App: Close and reopen the app to see if more products load after a refresh. 2. Check Filters: Ensure that no filters are appl... ⇲

No zoom feature on images

Fix: 1. Use Pinch Gesture: Try using the pinch gesture on the image to see if it allows you to zoom in, as some apps support this feature even if... ⇲

Inconsistent product availability

Fix: 1. Check Back Regularly: Product availability can change frequently, so check back often for restocks. 2. Sign Up for Notifications: If the... ⇲
 
Login issue

Account login issues

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password by selecting 'Forgot Password' on the login screen and... ⇲
 
Syncing issue

Dressbarn does not keep track of user activity

Fix: 1. Use Wishlist Feature: If available, use the wishlist feature to manually track items you are interested in. 2. Take Notes: Keep a separat... ⇲
 
Privacy issue

No option to opt-out of marketing emails

Fix: 1. Check Account Settings: Go to your account settings within the app to see if there is an option to manage email preferences. 2. Unsubscri... ⇲
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 what users are saying
Good experience
81.2%

Bad experience
12.2%

Neutral
6.6%

~ from our NLP analysis of 617 combined software ratings.

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 Private Data Dressbarn collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics