fix problems on PointClickCare ChartPic [iphone]

—— Run into issues on PointClickCare ChartPic? Get help pending when official support gets back to you!

PointClickCare ChartPic

Info:

company: PointClickCare

: http://www.pointclickcare.com/us/contact

: www.pointclickcare.com

Chat with our AI-based PointClickCare ChartPic Support

🛠️ Common PointClickCare ChartPic Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot upload pictures from gallery

Fix: 1. Check App Permissions: Go to your iPhone's Settings > Privacy > Photos. Ensure that PointClickCare ChartPic has permission to access your... ⇲

PointClickCare ChartPic shows a blank screen

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe up o... ⇲

UI issue

Unable to open pictures within the app

Fix: 1. Check App Permissions: Ensure that the app has the necessary permissions to access your photos. Go to Settings > Privacy > Photos and che... ⇲

Video issue

Low-resolution and blurry images

Fix: 1. Check Image Quality: Ensure that the images you are uploading are of high quality. If they are low-resolution to begin with, they will ap... ⇲

Poor picture resolution

Fix: 1. Check Image Quality: Ensure that the images you are uploading are of high quality. If they are low-resolution to begin with, they will ap... ⇲

Crashes issue

Frequent app crashes

Fix: 1. Update the App: Go to the App Store and check for updates. Developers often release updates to fix bugs that cause crashes. 2. Free Up S... ⇲

PointClickCare ChartPic force closes on login

Fix: 1. Check for Updates: Ensure you have the latest version of the app installed. Go to the App Store and update if necessary. 2. Restart Your... ⇲

Error code upon opening the app

Fix: 1. Restart Your iPhone: This can help clear any temporary issues causing the error. 2. Check for Updates: Go to the App Store and check for... ⇲

Network issue

Network errors despite stable connection

Fix: 1. Toggle Airplane Mode: Turn on Airplane Mode for a few seconds and then turn it off. This can reset your network connection. 2. Restart Y... ⇲

Screen issue

White screen issue

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe up o... ⇲

Uploads issue

Inability to upload profile pictures

Fix: 1. Check App Permissions: Go to Settings > Privacy > Photos and ensure PointClickCare ChartPic has permission to access your photos. 2. Res... ⇲

No response to upload issues

Fix: 1. Restart the App: Close the app completely and reopen it to see if the issue resolves. 2. Check App Permissions: Ensure that the app has... ⇲

Inability to upload photos after update

Fix: 1. Restart the App: Close the app completely and reopen it to see if the issue resolves. 2. Check App Permissions: Ensure that the app has... ⇲

PointClickCare ChartPic does not acknowledge sign-in attempts

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Restart the A... ⇲

Search issue

Cannot search for photos to insert

Fix: 1. Check App Permissions: Ensure that the app has permission to access your photos. Go to Settings > Privacy > Photos and check the settings... ⇲

Syncing issue

PointClickCare ChartPic fails to refresh

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe up o... ⇲