—— Run into issues on Apex? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the app completely by swiping it away from the app switcher. Then, reopen it to see if it loads properly. 2. Chec... ⇲
Fix: 1. Check Network Status: Ensure your internet connection is stable. If you’re on Wi-Fi, try switching to cellular data or vice versa. 2. Re... ⇲
Fix: 1. Use In-App Support: Check if there’s an in-app support feature or FAQ section that might address your issue. 2. Email Support: If you ha... ⇲
Fix: 1. Check Withdrawal Limits: Ensure you are within the app’s withdrawal limits and that your account is verified. 2. Verify Payment Method:... ⇲
Fix: 1. Check Transaction Status: Review your transaction history to confirm if the transaction is marked as failed. 2. Retry the Transaction: I... ⇲
Fix: 1. Refresh the App: Close and reopen the app to refresh the transaction history. 2. Check for Updates: Ensure you are using the latest vers... ⇲
Fix: 1. Review Fee Structure: Check the app’s fee structure in the settings or help section to understand the fees associated with transactions.... ⇲
Fix: 1. Check Market Rates: Before trading, check the current market rates for the cryptocurrency you wish to trade. 2. Use Limit Orders: If the... ⇲
Fix: 1. Refresh the App: Close and reopen the app to refresh the wallet balance. 2. Check Transaction History: Review your recent transactions t... ⇲
Fix: 1. Navigate to Account Settings: Go to the account settings section of the app and look for options to change your details. 2. Follow Promp... ⇲
Fix: 1. Check Requirements: Ensure you have provided all necessary documents and information required for verification. 2. Resubmit Documents: I... ⇲
Fix: 1. Restart the App: Close the app completely and reopen it to see if the glitches persist. 2. Check for Updates: Go to the App Store and ch... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that improves r... ⇲
Fix: 1. Research: Look for credible reviews and user experiences online to verify the legitimacy of the app. 2. Use Secure Practices: Always use... ⇲
Fix: 1. Double-Check Addresses: Always double-check wallet addresses before sending any funds. 2. Use QR Codes: If available, use QR codes to av... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resolves t... ⇲