fix problems on JustCall [iphone]

​

—— Run into issues on JustCall? Get help pending when official support gets back to you!

JustCall - Cloud Phone System
Info:
company: SLABS Technologies Private Limited
: https://justcall.io
: justcall.io
Chat with our AI-based JustCall Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

JustCall crashes frequently

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and scroll down to see if JustCall has an update available. If so, tap 'Up... ⇲

JustCall force quits after sending SMS

Fix: 1. Update the app: Go to the App Store and check for updates. 2. Clear the app cache: Go to Settings > General > iPhone Storage, find JustCa... ⇲
 
Audio issue

Call quality is inconsistent

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can test this by streaming a video or bro... ⇲

Bluetooth headset issues

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Disconnect and reconnect your Bluetooth headset... ⇲

Inconsistent speakerphone functionality

Fix: 1. Check your audio settings: Ensure that the speakerphone is enabled during calls. 2. Restart the app: Force close JustCall and reopen it t... ⇲
 
Notifications issue

Text message notifications are unreliable

Fix: 1. Check your notification settings for text messages: Go to Settings > Notifications > JustCall and ensure notifications are enabled. 2. En... ⇲

Missed call notifications are delayed

Fix: 1. Check your notification settings: Go to Settings > Notifications > JustCall and ensure that notifications are set to show immediately. 2.... ⇲

JustCall does not ring for incoming calls

Fix: 1. Check your notification settings: Go to Settings > Notifications > JustCall and ensure that notifications are enabled. 2. Ensure that Do... ⇲
 
Messages issue

Limited text message functionality

Fix: 1. Explore the app settings: Open JustCall and navigate to settings to see if there are options to enable or enhance text message features.... ⇲

Limited photo attachment in messages

Fix: 1. Check for updates: Ensure you are using the latest version of JustCall, as updates may include enhanced features. 2. Use alternative meth... ⇲

No voicemail access under messages

Fix: 1. Check the app settings: Open JustCall and navigate to settings to see if there is an option for voicemail access. 2. Use the web version... ⇲
 
Registration issue

No sign-up option in app

Fix: 1. Visit the JustCall website: Use a web browser to go to the JustCall website and sign up for an account there. 2. Once you have an account... ⇲

Cannot create an account

Fix: 1. Visit the JustCall website: Use a web browser to go to the JustCall website and sign up for an account there. 2. Ensure you are using a v... ⇲
 
Settings issue

Inability to switch numbers in app

Fix: 1. Check the app settings: Open JustCall and navigate to settings to see if there is an option to switch numbers. 2. If not available, consi... ⇲
 
Slow issue

JustCall takes too long to refresh

Fix: 1. Clear the app cache: Go to Settings > General > iPhone Storage, find JustCall, and tap 'Offload App'. This will free up storage without d... ⇲
 
UI issue

No option to text from incoming call screen

Fix: 1. Check for updates: Ensure you are using the latest version of JustCall, as this feature may be added in future updates. 2. Use the app di... ⇲

Buggy interface

Fix: 1. Update the app: Go to the App Store and check for updates to ensure you have the latest version. 2. Restart the app: Force close JustCall... ⇲

JustCall does not show routing information

Fix: 1. Check the app settings: Open JustCall and navigate to settings to ensure routing information is enabled. 2. Restart the app: Force close... ⇲
 
Compatibility issue

Integration issues with CRM

Fix: 1. Check the integration settings: Open JustCall and navigate to settings to ensure your CRM is properly connected. 2. Review the CRM docume... ⇲
 
Bugs issue

Error when initiating calls

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. 2. Restart the app: Force close JustCall and... ⇲

JustCall is clunky and unreliable

Fix: 1. Update the app: Go to the App Store and check for updates to ensure you have the latest version. 2. Restart your iPhone to clear temporar... ⇲
 
Login issue

Login errors with Google sign-in

Fix: 1. Ensure you are using the correct Google account credentials. 2. Clear the app cache: Go to Settings > General > iPhone Storage, find Just... ⇲
 
Customization issue

Text templates are underwhelming

Fix: 1. Explore the app settings: Open JustCall and navigate to settings to see if there are options to create or customize text templates. 2. Ch... ⇲
 
Support issue

Support response is lacking

Fix: 1. Check the JustCall help center: Visit the JustCall website and look for a help center or FAQ section for self-help resources. 2. Use comm... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
84.5%

Bad experience
10.7%

Neutral
4.8%

~ from our NLP analysis of 1,121 combined software ratings.

 Switch to these Alternatives:
CRM Pipedrive
Aircall
ActiveCampaign
HighLevel
CloudTalk Go
Keap Mobile
CallHippo
Close CRM
Lead Connector
OpenPhone: Second Phone Number

 Private Data JustCall collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data