fix problems on HelloChinese [iphone]

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—— Run into issues on HelloChinese? Get help pending when official support gets back to you!

HelloChinese - Learn Chinese
Info:
company: HelloChinese Technology Co., Ltd.
: https://www.hellochinese.cc/contact/en
: www.hellochinese.cc
Chat with our AI-based HelloChinese Support
   Hello! How can I assist you?  

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Bugs issue

Occasional bugs affecting lesson progression

Fix: 1. Restart the App: Close and reopen the app to see if the bug resolves itself. 2. Check for Updates: Ensure that you have the latest versi... ⇲
 
Video issue

Inconsistent video quality

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can affect video quality. Switch to Wi-Fi i... ⇲
 
Audio issue

Voice recognition issues

Fix: 1. Check Microphone Settings: Ensure that the app has permission to access your microphone. Go to Settings > Privacy > Microphone and make s... ⇲

Repetitive sound effects in games

Fix: 1. Mute Sound Effects: If the app allows, mute sound effects in the settings to reduce repetition. 2. Use Background Music: Play your own m... ⇲
 
Payments issue

Premium content is expensive

Fix: 1. Utilize Free Content: Focus on maximizing the use of the free content available in the app. 2. Look for Discounts: Keep an eye out for s... ⇲
 
Slow issue

Slow speaking speed options

Fix: 1. Adjust Playback Speed: If the app has settings for playback speed, try adjusting them to a faster setting. 2. Use External Resources: Su... ⇲
 
Content issue

Limited free content

Fix: 1. Maximize Free Features: Focus on using all available free features and lessons in the app. 2. Explore Other Free Resources: Look for oth... ⇲
 
Customization issue

Lack of customization for lesson pacing

Fix: 1. Set Personal Goals: Create a personalized study plan that allows you to pace your learning outside of the app. 2. Use a Timer: Implement... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.8%

Bad experience
1.4%

Neutral
0.8%

~ from our NLP analysis of 13,844 combined software ratings.

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 Private Data HelloChinese collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. HelloChinese Premium: $11.99 HelloChinese Premium
  2. HelloChinese Premium+: $19.99 Unlock all features with Premium+
  3. HelloChinese Premium: $25.99 HelloChinese Premium
  4. HelloChinese Premium: $69.99 HelloChinese Premium
  5. HelloChinese Premium: $48.99 HelloChinese Premium
  6. HelloChinese Premium+: $149.99 Unlock all features with Premium+
  7. HelloChinese Premium+: $104.99 Unlock all features with Premium+
  8. HelloChinese Premium+: $89.99 Unlock all features with Premium+
  9. HelloChinese Premium+: $62.99 Unlock all features with Premium+
  10. HelloChinese Premium+: $16.99 Get access to all HelloChinese features.