fix problems on Pokeworks [iphone]

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—— Run into issues on Pokeworks? Get help pending when official support gets back to you!

Pokeworks
Info:
company: Beyond Restaurant Group, LLC
: https://support.thanx.com/
: pokeworks.com
Chat with our AI-based Pokeworks Support
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Bugs issue

Barcode scanning for points often doesn't work

Fix: 1. Ensure good lighting: Make sure you are scanning the barcode in a well-lit area. Poor lighting can affect the scanner's ability to read t... ⇲

Incorrect order received through app

Fix: 1. Double-check your order: Before finalizing your order, review the items in your cart to ensure everything is correct. This can help preve... ⇲
 
Support issue

No option to report delivery issues

Fix: 1. Use the contact feature: Check if there is a 'Contact Us' or 'Help' section within the app where you can send a message regarding deliver... ⇲

Pokeworks lacks help button for issues

Fix: 1. Look for FAQs: Check if there is a FAQ section within the app that can provide answers to common issues. This may be found in the setting... ⇲
 
Notifications issue

Pokeworks does not notify delivery status

Fix: 1. Check notification settings: Go to your iPhone settings, scroll down to Pokeworks, and ensure that notifications are enabled. This will a... ⇲
 
UI issue

Pokeworks caches incorrect email input

Fix: 1. Log out and log back in: Go to the account settings in the app, log out of your account, and then log back in. This can refresh the cache... ⇲

Pokeworks does not show all available ingredients

Fix: 1. Refresh the app: Close and reopen the app to see if the ingredient list updates. Sometimes, a refresh can resolve display issues. 2. Chec... ⇲

Pokeworks requires excessive steps for rewards

Fix: 1. Familiarize with the process: Take some time to go through the rewards process step-by-step to understand where you can streamline your a... ⇲
 
Customization issue

Pokeworks does not allow editing of favorites

Fix: 1. Check for an edit option: Navigate to the favorites section and look for an edit button or option. Sometimes, it may be hidden in a menu... ⇲
 
Payments issue

Service fees are high

Fix: 1. Review order options: Before placing an order, check if there are different delivery options available that may have lower service fees.... ⇲

Inability to tip through app

Fix: 1. Use cash: If the app does not allow tipping, consider bringing cash to tip the delivery person directly upon receipt of your order. 2. Ch... ⇲
 
Network issue

Limited delivery availability

Fix: 1. Check your address: Ensure that the address you have entered in the app is correct and complete. Sometimes, minor errors can affect deliv... ⇲

Pokeworks has network and connectivity issues

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. You can toggle Airplane mode... ⇲
 
Syncing issue

Pokeworks does not credit purchases automatically

Fix: 1. Verify account settings: Ensure that you are logged into the correct account that should receive credits for purchases. Check your reward... ⇲
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 what users are saying
Good experience
92.4%

Bad experience
5.4%

Neutral
2.2%

~ from our NLP analysis of 2,446 combined software ratings.

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 Private Data Pokeworks collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers