fix problems on BisB [iphone]

—— Run into issues on BisB ? Get help pending when official support gets back to you!

BisB Mobile

Info:

company: Bahrain Islamic Bank

: http://www.bisb.com

Chat with our AI-based BisB Support

🛠️ Common BisB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BisB logs off during transactions

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for BisB Mobile, and check for updates. 2. Clear the a... ⇲

Slow login page after update

Fix: 1. Restart your iPhone to clear any temporary glitches that may be affecting the app's performance. 2. Check for any background apps that ma... ⇲

UI issue

UI broken on iPhone 14 Pro Max

Fix: 1. Check for app updates in the App Store. Developers often release updates to fix compatibility issues with new devices. 2. Try adjusting t... ⇲

Account issue

Corporate access is broken

Fix: 1. Verify that you have the correct login credentials for corporate access. Double-check your username and password. 2. Ensure that your cor... ⇲

Error with PayPal account

Fix: 1. Verify that your PayPal account is linked correctly in the app. Go to the payment settings in BisB Mobile and check your PayPal account d... ⇲

Inability to open account due to incorrect password message

Fix: 1. Double-check that you are entering the correct password. Ensure that Caps Lock is not on and that you are using the correct case. 2. Use... ⇲

Face ID not working

Fix: 1. Ensure that Face ID is enabled for the BisB Mobile app. Go to Settings > Face ID & Passcode > Other Apps and make sure BisB Mobile is tog... ⇲

Uploads issue

No option to upload CPR

Fix: 1. Check if the app has been updated to the latest version, as new features may be added in updates. 2. Look for any specific instructions w... ⇲

Loading issue

BisB stuck on loading screen

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping the app off the screen. T... ⇲

Compatibility issue

BisB not opening on iPhone 12

Fix: 1. Ensure that your iPhone 12 is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Force close the app and t... ⇲

Slow issue

Heavy interface and slow loading

Fix: 1. Check for updates for the app in the App Store. Developers often optimize performance in newer versions. 2. Clear the app's cache by goin... ⇲

Bugs issue

BisB shows expired passport message incorrectly

Fix: 1. Verify that the passport information entered in the app is correct and up to date. 2. Clear the app's cache by going to Settings > Genera... ⇲

BisB always showing errors

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Check your internet connection, as a weak connection can cause errors. 3. Clear t... ⇲

Freezing issue

BisB stuck on intro screen

Fix: 1. Force close the app and try reopening it. 2. Restart your iPhone to refresh the system. 3. Check your internet connection, as a weak conn... ⇲

Crashes issue

BisB not starting at all

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Restart your iPhone to clear... ⇲

Updates issue

Latest version not working

Fix: 1. Restart your iPhone to refresh the system. 2. Check for any updates for the app in the App Store, as a newer version may have been releas... ⇲