fix problems on Promerica Móvil CR [iphone]

—— Run into issues on Promerica Móvil CR? Get help pending when official support gets back to you!

Promerica Móvil CR

Info:

company: Banco Promerica Costa Rica

: http://www.promerica.fi.cr

Chat with our AI-based Promerica Móvil CR Support

🛠️ Common Promerica Móvil CR Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Promerica Móvil CR lacks improvements

Fix: Regularly check for app updates in the App Store. Go to the App Store, tap on your profile icon at the top right, and scroll down to see if... ⇲

payment option never works

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the payment option works under differe... ⇲

Compatibility issue

Promerica Móvil CR stopped working on iOS 13

Fix: Check for any available updates for the app in the App Store. If the app is not compatible with iOS 13, consider updating your iOS version i... ⇲

annoying iOS version verification pop-up

Fix: Check if your iOS version is up to date. Go to Settings > General > Software Update and install any available updates to potentially resolve... ⇲

incompatible with iOS 13.1

Fix: Check for any updates to the app in the App Store that may address compatibility issues with iOS 13.1. OR If the app is not compatible, c... ⇲

Promerica Móvil CR does not work on iPhone 6

Fix: Check if your iPhone 6 is running the latest iOS version it supports. Go to Settings > General > Software Update and install any updates if... ⇲

Crashes issue

Promerica Móvil CR frequently crashes

Fix: Make sure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not, de... ⇲

Payments issue

cannot add card to Apple Wallet

Fix: Ensure that the card you are trying to add is supported by Apple Wallet. Check with your bank if the card is eligible for Apple Wallet integ... ⇲

cannot make loan payments

Fix: Ensure that you are using the correct payment method and that your account has sufficient funds. Double-check the payment details you are en... ⇲

Bugs issue

Promerica Móvil CR has many bugs

Fix: Delete the app and reinstall it from the App Store. This can help eliminate bugs that may have developed over time. OR Check for any avai... ⇲

Promerica Móvil CR is completely useless

Fix: Identify specific features that are not working and focus on using the ones that do. If certain functions are critical, consider using the b... ⇲

Security issue

no biometric access

Fix: Check if your device supports biometric access (Face ID or Touch ID). If it does, ensure that you have enabled it in the app settings, if av... ⇲

no Face ID or Touch ID

Fix: Check the app settings to see if there is an option to enable Face ID or Touch ID. If not, this feature may not be supported yet. OR Use... ⇲

Freezing issue

Promerica Móvil CR freezes

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

Updates issue

outdated compared to other banking apps

Fix: Explore alternative banking apps that may offer better features and user experience. Research and read reviews to find a suitable replacemen... ⇲

no updates for over 6 months

Fix: Keep an eye on the App Store for any updates. Sometimes, developers may take longer to release updates due to various reasons. OR Conside... ⇲

does not recognize user

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the password reset feature if avail... ⇲

Features issue

few functions

Fix: Familiarize yourself with the existing functions of the app. Sometimes, users may overlook features that are available but not immediately o... ⇲

Settings issue

inability to change password on iOS 13

Fix: Try accessing the password change feature through the bank's website instead of the app, as it may work more reliably. OR If the app allo... ⇲

Account issue

password reset fails

Fix: Ensure that you are following the correct steps for password reset. Check your email for any confirmation links or instructions from the ban... ⇲

UI issue