—— Run into issues on Highlighted? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the text you are trying to capture is clear and well-lit. Use a contrasting background to improve recognition accuracy. If the t... ⇲
Fix: Double-check the page numbers manually against the physical book. If discrepancies are found, note them down and adjust your highlights acco... ⇲
Fix: Close any other applications running in the background to free up memory. You can do this by double-tapping the home button (or swiping up f... ⇲
Fix: Explore the app's settings to see if there are any hidden export options. Sometimes, features are not immediately visible and may require di... ⇲
Fix: Use a separate note-taking app that allows web access to store your quotes. You can then refer back to them when needed. OR Consider usin... ⇲
Fix: Familiarize yourself with the app's features and focus on using only the ones that are essential for your needs. This can help streamline yo... ⇲
Fix: Before you start capturing highlights, ensure that you have a stable internet connection. If you anticipate being offline, consider using a... ⇲
Fix: Manually re-enter the highlights from your camera roll into the app. This may be tedious, but it ensures that all your important notes are i... ⇲
Fix: Check if the camera permissions are enabled for the app in your iPhone settings. Go to Settings > Privacy > Camera and ensure that Book High... ⇲
Fix: Try restarting the app to see if that resolves the scrolling issue. Sometimes, a simple restart can fix minor glitches. OR If the scrolli... ⇲
Fix: Break down long paragraphs into smaller sections and capture them one at a time. This can help the app process the text more effectively.... ⇲
Fix: Use a text editor app that offers more formatting options to create your quotes, then copy and paste them into Book Highlights. OR If for... ⇲
Fix: Use a manual export method by copying your highlights and pasting them into Notion or another app. This may take extra time but ensures you... ⇲