fix problems on VidAI [iphone]

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—— Run into issues on VidAI? Get help pending when official support gets back to you!

VidAI - AI Hug Video Maker
Info:
company: 42 Digital
: https://42dijital.com/support
: hugvideoai.com
Chat with our AI-based VidAI Support
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Payments issue

Free credits lead to subscription prompts

Fix: Review the app's terms regarding free credits. Make sure you are using them correctly and that you are not exceeding any limits that would t... ⇲

No free trial for app features

Fix: Explore the app thoroughly to see if there are any limited-time promotions or features that can be accessed without a subscription. Sometime... ⇲

Subscription does not apply if purchased through App Store

Fix: Check the app's settings to see if there is an option to link your App Store purchase to your account. This may allow you to access subscrip... ⇲
 
Support issue

Poor customer support

Fix: Utilize any available in-app support features, such as FAQs or help sections, to find answers to common issues. This can often provide quick... ⇲
 
Video issue

Videos fail to process

Fix: Ensure that your device has enough storage space available. Lack of storage can cause processing failures. Clear unnecessary files or apps t... ⇲

Low video quality

Fix: Adjust the video quality settings in the app before exporting. Look for options to increase resolution or quality settings to improve the fi... ⇲

Lack of clarity on video processing

Fix: Look for any in-app tutorials or guides that explain the video processing steps. This can provide insight into what to expect during process... ⇲
 
Gameplay issue

Daily video creation limit

Fix: Plan your video creation schedule to maximize the use of your daily limit. Prioritize which videos are most important to create each day.... ⇲
 
Slow issue

Slow video generation

Fix: Check your internet connection. A slow or unstable connection can significantly impact video generation times. Try switching to a stronger W... ⇲
 
Audio issue

No sound in videos

Fix: Check the audio settings within the app to ensure that sound is enabled for video playback. Sometimes, sound settings can be muted or turned... ⇲
 
Glitches issue

Inaccurate representation of subjects

Fix: Use high-quality images of the subjects to help the AI better recognize and represent them. Ensure that the images are clear and well-lit.... ⇲

Multiple inaccuracies in generated videos

Fix: Review the input images and ensure they are of high quality and relevant to the content you want to generate. Poor input can lead to inaccur... ⇲

VidAI does not keep original faces

Fix: Look for any settings related to face recognition or retention within the app. Adjusting these settings may help the app retain original fac... ⇲
 
Downloads issue

Long download times

Fix: Ensure that your internet connection is stable and fast. If possible, connect to a high-speed Wi-Fi network to reduce download times. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.3%

Bad experience
27.7%

Neutral
3.0%

~ from our NLP analysis of 1,420 combined software ratings.

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Kiss Video Maker: AI Hug Video
AI Hug Video - Image to Video
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AI Face Swap Video : Deep Swap
AI Fuse: Hugs Photo & Video
AI Video Generator- DreamLens

 Private Data VidAI collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Gold: $6.99 Unlimited access to all features
  2. VidAI Premium Subscription: $7.99 Weekly Premium Renewable Subscription
  3. VidAI Premium Subscription: $8.99 Weekly Premium Renewable Subscription
  4. VidAI Premium Subscription: $49.99 Yearly Renewable Subscription
  5. Premium Gold: $39.99 Unlimited access to all features
  6. Premium Gold: $6.99 Unlimited access to all features
  7. Premium Gold: $59.99 Unlimited access to all features