fix problems on GoOut [iphone]

—— Run into issues on GoOut? Get help pending when official support gets back to you!

GoOut - Your Cultural Guide

Info:

company: GoOut s.r.o.

: https://goout.net/en/about/

: goout.net

Chat with our AI-based GoOut Support

🛠️ Common GoOut Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

latest version is awful

Fix: Check for updates: Sometimes, issues with the latest version can be resolved by simply updating the app. Go to the App Store, search for GoO... ⇲

saved events disappeared

Fix: Check your account settings: Ensure you are logged into the correct account where you saved the events. Sometimes, users may accidentally cr... ⇲

Search issue

search tool is useless

Fix: Use specific keywords: When using the search tool, try to be as specific as possible with your keywords. For example, instead of searching f... ⇲

Links issue

ticket link does not work

Fix: Check your internet connection: Ensure that your device is connected to the internet. A weak or unstable connection can cause links to fail.... ⇲

Registration issue

registration process creates new account

Fix: Use the 'Forgot Password' feature: If you are being prompted to create a new account, it may be because you are using a different email than... ⇲

Network issue

no access to live stream

Fix: Check event details: Ensure that the event you are trying to access actually includes a live stream option. Sometimes, not all events are st... ⇲

Crashes issue

GoOut crashes when using search feature

Fix: Restart your iPhone: A simple restart can often resolve app crashes. Hold down the power button until you see the 'slide to power off' optio... ⇲

GoOut crashes upon trying to search

Fix: Update the app: Ensure you are using the latest version of GoOut. Go to the App Store, check for updates, and install any available updates.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Bad experience

4.8%

Neutral

0.0%

~ from our NLP analysis of 21 combined software ratings.

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Private Data GoOut collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Contacts
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics