fix problems on Prospera CU [iphone]

—— Run into issues on Prospera CU ? Get help pending when official support gets back to you!

Prospera CU Mobile App

Info:

company: Prospera Credit Union Mobile

: https://myprospera.com/contact-us

: myprospera.com

Chat with our AI-based Prospera CU Support

🛠️ Common Prospera CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mobile check deposit issues

Fix: Ensure that you are using the latest version of the Prospera CU Mobile App. Go to the App Store, search for the app, and check if an update... ⇲

Prospera CU freezes during mobile check deposit

Fix: Close the app completely and restart it. On an iPhone, swipe up from the bottom of the screen (or double-click the Home button on older mode... ⇲

Slow issue

Slow login process

Fix: Check for any background apps that may be consuming resources. Double-click the Home button (or swipe up from the bottom) to see open apps a... ⇲

Settings issue

No Touch ID option

Fix: Ensure that Touch ID is enabled on your iPhone. Go to Settings > Touch ID & Passcode, and make sure that 'iPhone Unlock' and 'iTunes & App S... ⇲

Features issue

No Instant Balance feature

Fix: Check if there are any settings within the app that allow you to enable Instant Balance. Sometimes features are hidden in the settings menu.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.8%

Neutral

2.3%

Bad experience

0.9%

~ from our NLP analysis of 434 combined software ratings.

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Private Data Prospera CU collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Other Data