—— Run into issues on 广发证券易淘金-股票交易 基金理财? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct phone number and customer ID. Double-check for any typos or incorrect formatting. If you are using... ⇲
Fix: Use the iPhone version of the app on your iPad. You can do this by downloading the iPhone version from the App Store and running it in compa... ⇲
Fix: Make sure your app is updated to the latest version. Go to the App Store, search for the app, and check for any available updates. OR If... ⇲
Fix: Check if these features are available in the app settings or under a specific section like 'Portfolio' or 'Statistics'. Sometimes, they may... ⇲
Fix: Check the expiration date of the coupons to ensure they are still valid. If they are expired, they cannot be redeemed. OR Try logging out... ⇲
Fix: Ensure that you have a stable internet connection. Sometimes, poor connectivity can cause login issues. Try switching between Wi-Fi and mobi... ⇲
Fix: If you are uncomfortable using your phone number, check if there is an option to log in using an email address or customer ID instead. OR... ⇲
Fix: Turn off automatic updates in your iPhone settings. Go to Settings > App Store > App Updates and toggle it off. This way, you can manually u... ⇲
Fix: Explore the app settings to see if there are options to revert to previous settings or customize the new features to your liking. OR If t... ⇲
Fix: Adjust your app settings to limit notifications. Go to Settings > Notifications, find the app, and customize the alert settings to reduce pr... ⇲
Fix: Close any unnecessary background applications to free up system resources. On iOS, double-tap the home button and swipe up on apps to close... ⇲