fix problems on Connecticut Natural Gas [iphone]

—— Run into issues on Connecticut Natural Gas? Get help pending when official support gets back to you!

Connecticut Natural Gas

Info:

company: AVANGRID INC.

: https://www.cngcorp.com/support

Chat with our AI-based Connecticut Natural Gas Support

🛠️ Common Connecticut Natural Gas Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Consistently gives error messages when trying to pay bills

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for the Connecticut Natural Gas app, and check if an u... ⇲

Connecticut Natural Gas fails to accept user information during sign up

Fix: 1. Double-check that all required fields are filled out correctly. Ensure there are no typos in your email address or password. 2. Make sure... ⇲

Payments issue

Payment history not updated or incorrect

Fix: 1. Refresh the app by pulling down on the payment history screen to see if it updates. 2. Log out of your account and log back in to refresh... ⇲

Redirects to website for card payments

Fix: 1. Check if the app has a dedicated payment section. Sometimes, payment options may be limited in the app. 2. Ensure that your app is update... ⇲

Limited functionality for scheduling multiple payments

Fix: 1. Check if the app has a feature for scheduling payments in the settings or payment section. If not, consider using the website for more ad... ⇲

Connecticut Natural Gas does not reflect current balance for payment plans

Fix: 1. Refresh the app by pulling down on the balance screen to see if it updates. 2. Log out and log back in to refresh your account informatio... ⇲

Inability to pay bills directly through the app

Fix: 1. Check if the app has a payment section and ensure you are logged in correctly. 2. Make sure your app is updated to the latest version, as... ⇲

Account issue

Cannot save checking account information

Fix: 1. Ensure that you are entering the correct routing and account numbers without any spaces or extra characters. 2. Check if the app has any... ⇲

Session expiration issues on the website

Fix: 1. Make sure you are using a supported browser and that it is updated to the latest version. 2. Clear your browser's cache and cookies to re... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.2%

Bad experience

6.1%

Neutral

2.7%

~ from our NLP analysis of 1,256 combined software ratings.

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Private Data Connecticut Natural Gas collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics