—— Run into issues on Davivienda El Salvador? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check Face ID settings: Go to Settings > Face ID & Passcode. Ensure that Face ID is set up correctly and that the Davivienda app is enabl... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as this error can occur due to connectivity issues. Switch... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often include security enhancements. 2. Review security se... ⇲
Fix: 1. Verify transaction details: Double-check the transaction details you are entering, including account numbers and amounts, to ensure they... ⇲
Fix: 1. Refresh the app: Pull down on the transaction history screen to refresh the data and see if the transactions update. 2. Check your intern... ⇲
Fix: 1. Refresh the app: Pull down on the transaction history screen to refresh the data. This can help update the app with the latest transactio... ⇲
Fix: 1. Use the same login credentials: Ensure you are using the same username and password on all devices. This will allow you to access your ac... ⇲
Fix: 1. Use the same login credentials: Ensure you are using the same username and password on all devices to access your account. 2. Clear app d... ⇲
Fix: 1. Check app settings: Go to the app settings and look for any options related to session timeouts or user activation. Adjust these settings... ⇲
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on the Davivienda app to close... ⇲
Fix: 1. Update the app: Go to the App Store and check for updates for the Davivienda app. Installing the latest version can fix bugs that cause t... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as connectivity issues can prevent access to banking featur... ⇲
Fix: 1. Verify login credentials: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that... ⇲
Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes clear the update prompt. 2. Check for updates manually: Go to... ⇲