fix problems on Royal Bank Of Scotland [iphone]

—— Run into issues on Royal Bank Of Scotland? Get help pending when official support gets back to you!

Royal Bank of Scotland

Info:

company: NatWest Group plc

: http://rbs.co.uk

: rbs.co.uk

Chat with our AI-based Royal Bank of Scotland Support

🛠️ Common Royal Bank of Scotland Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bill Pay is not easily accessible

Fix: To access Bill Pay more easily, try adding it to your favorites or home screen within the app. Navigate to the Bill Pay section, and look fo... ⇲

Payments restricted to current accounts only

Fix: If you need to make payments from a different account, consider transferring funds to your current account first. Use the 'Transfer' feature... ⇲

Security issue

Biometric authentication is unreliable

Fix: Ensure that your device's biometric settings are correctly configured. Go to your iPhone's 'Settings', then 'Face ID & Passcode' or 'Touch I... ⇲

Notifications issue

Delayed transaction notifications

Fix: Check your notification settings within the app. Go to 'Settings' in the app and ensure that notifications are enabled for transactions. You... ⇲

Payments issue

Complicated payment process

Fix: To simplify the payment process, familiarize yourself with the app's layout. Spend some time exploring the payment section and look for any... ⇲

Account issue

Difficult to switch money between accounts

Fix: To switch money between accounts, use the 'Transfer' feature in the app. Select the account you want to transfer from and the account you wa... ⇲

Incorrect phone number input format for USA

Fix: When entering a US phone number, ensure you are using the correct format: (XXX) XXX-XXXX. If the app does not accept this format, try enteri... ⇲

Support issue

Cora AI help feature temporarily unavailable

Fix: If Cora AI is unavailable, try accessing the FAQ or help section of the app for immediate assistance. Many common questions and issues are a... ⇲

Crashes issue

Royal Bank of Scotland crashes when accessing direct debits

Fix: If the app crashes, try clearing the app's cache. Go to your iPhone's 'Settings', find the Royal Bank of Scotland app, and look for an optio... ⇲

Registration issue

Reregistration issues with text message verification

Fix: If you're having trouble with text message verification, ensure that your phone number is correctly entered in your account settings. Go to... ⇲

Updates issue

Update prompts for latest version despite being updated

Fix: If you are receiving update prompts, try logging out of the app and logging back in. This can sometimes reset the app's version check and st... ⇲

Compatibility issue

Royal Bank of Scotland does not work internationally

Fix: If the app is not functioning while you are abroad, check your phone's network settings. Ensure that you have international roaming enabled... ⇲

Have a specific Problem? Resolve Your Issue below:

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Good experience

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Bad experience

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Neutral

1.8%

~ from our NLP analysis of 839 combined software ratings.

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Private Data Royal Bank of Scotland collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data