fix problems on Avidia Bank [iphone]

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—— Run into issues on Avidia Bank? Get help pending when official support gets back to you!

Avidia Bank
Info:
company: Avidia Bank
: http://www.avidiabank.com
: www.avidiabank.com
Chat with our AI-based Avidia Bank Support
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Payments issue

Pending deposits not shown

Fix: 1. Refresh the app: Pull down on the screen in the app to refresh the account information. This can help update the display of pending depos... ⇲

Transactions disappearing and reappearing

Fix: 1. Clear app cache: Go to your iPhone Settings > General > iPhone Storage > Avidia Bank. If available, select 'Offload App' to clear the cac... ⇲

No ability to see bill payment history

Fix: 1. Check the app's settings: Look for a section in the app that may allow you to view past transactions or bill payments. This may be under... ⇲

Complicated mobile deposit requirements

Fix: 1. Review deposit guidelines: Check the app or the bank's website for specific guidelines on mobile deposits, including acceptable check typ... ⇲

Lack of confirmation numbers for bill payments

Fix: 1. Take a screenshot: After making a bill payment, take a screenshot of the confirmation screen for your records until the app provides conf... ⇲

Delayed crediting of electronic deposits

Fix: 1. Review deposit policies: Check the bank's policies regarding electronic deposits to understand the typical processing times and any poten... ⇲
 
UI issue

Difficult to navigate user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand where different features are located. You can also... ⇲

Bill pay redirects to in-app webpage

Fix: 1. Use the app's built-in bill pay feature: Instead of using the redirect, try to find the bill pay option directly within the app's main me... ⇲

Font size too small

Fix: 1. Adjust iPhone display settings: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font size for all... ⇲
 
Slow issue

Slow transfers

Fix: 1. Check transfer limits: Ensure that you are not exceeding any transfer limits set by the bank, as this can cause delays. Review the bank's... ⇲
 
Login issue

Inconsistent login success

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or the bank's website to ensure yo... ⇲

Password issues between app and website

Fix: 1. Use the same password: Ensure that you are using the same password for both the app and the website. If you have changed it recently, upd... ⇲
 
Camera issue

Check picture capture issues

Fix: 1. Ensure proper lighting: When capturing a check image, make sure you are in a well-lit area and that the check is flat and free of shadows... ⇲
 
Updates issue

Avidia Bank not user-friendly after update

Fix: 1. Explore the new features: Take some time to explore the updated app to familiarize yourself with any new layouts or features that may hav... ⇲
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 what users are saying
Good experience
95.1%

Neutral
2.6%

Bad experience
2.3%

~ from our NLP analysis of 2,679 combined software ratings.

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 Private Data Avidia Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics