fix problems on EVPassport [iphone]

—— Run into issues on EVPassport? Get help pending when official support gets back to you!

EVPassport

Info:

company: EVPassport, Inc

: https://www.evpassport.com/contact-us

: www.evpassport.com

Chat with our AI-based EVPassport Support

🛠️ Common EVPassport Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EVPassport freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the EVPassport ap... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > EVPassport and selecting 'Offload App'. This will remove the app bu... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or option in the settings or during conten... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes that can resolve crashing issues. 2.... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section, which may provide answers to common issues. Look for a help or support option within the app. 2. S... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings for the app by going to Settings > Notifications > EVPassport. Ensure that notifications are enabled and... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store description. Ensure your device meets the minimum requirements. 2. If your de... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Look for a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available... ⇲

Battery issue

high battery consumption

Fix: 1. Check for any background app refresh settings by going to Settings > General > Background App Refresh and disable it for EVPassport. 2. R... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

66.7%

Good experience

33.3%

Neutral

0.0%

~ from our NLP analysis of 18 combined software ratings.

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Private Data EVPassport collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers