fix problems on TouchNet 360u [iphone]

—— Run into issues on TouchNet 360u? Get help pending when official support gets back to you!

TouchNet 360u

Info:

company: TouchNet Information Systems, Inc.

: https://www.touchnet.com/en/solutions/onecard-vip

: www.touchnet.com

Chat with our AI-based TouchNet 360u Support

🛠️ Common TouchNet 360u Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot add to Apple Wallet

Fix: Check if the TouchNet 360u app has the latest updates installed. Go to the App Store, search for TouchNet 360u, and tap 'Update' if availabl... ⇲

Requires login every time

Fix: Check if the 'Remember Me' or 'Stay Logged In' option is enabled during login. If it is not, enable it to avoid logging in every time you op... ⇲

Bugs issue

TouchNet 360u frequently fails to work

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the app performs better on one over the oth... ⇲

Inconsistent performance

Fix: Regularly update the app to ensure you have the latest performance improvements and bug fixes. Check the App Store for updates. OR Try re... ⇲

Poor coding quality

Fix: If you encounter specific bugs, document them and try to replicate the issue consistently. This can help you understand the problem better a... ⇲

Support issue

No troubleshooting options available

Fix: Check the app's settings or help section for any available FAQs or troubleshooting tips. Sometimes, these can be found under 'Help' or 'Supp... ⇲

Error message on login

Fix: Double-check your login credentials for accuracy. Ensure that there are no typos in your username or password. If you have forgotten your pa... ⇲

Constantly logs out

Fix: Check your app settings for any session timeout settings. If available, adjust them to a longer duration to prevent frequent logouts. OR... ⇲

Registration issue

Device registration issues

Fix: Ensure that your device is compatible with the app. Check the app's requirements in the App Store to confirm your device meets them. OR T... ⇲

Uploads issue

Inability to upload ID photo

Fix: Check the file format and size of the photo you are trying to upload. Ensure it meets the app's requirements (e.g., JPEG, PNG, under 5MB).... ⇲

Loading issue

Fails to load school

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that resolves the loading issue.... ⇲

Account issue

Cannot check balance

Fix: Ensure that you are logged in to the correct account associated with your balance. If you have multiple accounts, try logging into each to f... ⇲

Crashes issue